Internship Report (Bachelor of Business Administration)
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Item Building investor confidence: overcoming credit rating limitations SME financing in Bangladesh in the fintech era(BRAC University, 2026-01) Tasnim, Zarin; Siddiqui, Sayla SowatThe internship report seeks to discuss how credit evaluation models using Fintech can meet the shortcomings of traditional credit ratings to the Small and Medium Enterprises (SMEs) in Bangladesh. Conventional credit scoring processes can be inaccurate in characterizing risk of SMEs thus limiting access to finance and investors losing interest due to these factors. This paper explores how new Fintech technology can support the promise of more complete and accurate credit decision-making by adding additional data sources to the equation. This study has concentrated on surveying the following stakeholders in the sector such as investors, Fintech operators and the owners of SMEs to see their opinions on the incorporation of non-conventional information into the system of credit scoring. Based on Fintech case studies and the applicable literature, the paper suggests that by utilizing these technologies it is possible to enhance the process of assessing the credit worthiness and the confidence of investors. Finally, the report aims to provide quality research knowledge to fill the financing gap of the SMEs in Bangladesh, bring them financial inclusion and economic sustainability by providing better credit evaluation techniques.Item An extensive study on the Employee job satisfaction in SQUARE Pharmaceuticals Ltd (CHQ Branch)(BRAC University, 6/19/2022) Tasnim, Zarin; Ahmed, Md. ShamimThe main topic of this internship report is SQUARE Pharmaceuticals Employee job satisfaction and the HR practices. This report consists of 3 chapters. Firstly, this paper contains the internship experience of SQUARE Pharmaceutical Ltd, the job scope, responsibilities etc on the first chapter. Secondly, the next chapter consists of the background of SQUARE Pharmaceuticals Ltd, vision, mission, History, Departments, products etc. In this report, the competitive analysis has been done by using Porter’s Five model in order to measure the current market condition of the Pharmaceutical Industry. The report also consists of the SWOT analysis, in order to measure the strength, weakness, opportunities and threats of the company in this respective industry. Moreover, an overview of SQUARE Pharmaceuticals HR Practices, recruitment & Selection process has been discussed in this report. The main focus of the report was the Recruitment & Selection process timeline and the survey on Employee job Satisfaction of the SQUARE Pharmaceuticals industry. The survey discussion has provided an in-depth employee job satisfaction scenario of SQUARE Pharmaceuticals. Finally, the necessary recommendations and suggestions has been also provided based on the survey record and competitive analysis for future betterment in this paper.Item Customer’s perceptions on foreign remittance activities of Bangladesh Krishi Bank(BRAC University, 2021-09) Tasnim, Zarin; Akhter, RahmaThis report is based on Internship experience and feedback on customer’s perception on foreign Remittance activities of Bangladesh Krishi Bank. From the customer's perspective, remittance is significant since it is simple, inexpensive, and reduces risk. From the perspective of a banker, remittance is essential because it generates non-interest income for the bank, which is beneficial to other businesses and encourages sustained economic growth. The majority of remittances are handled by the parties listed below. The scope of the report is limited in several ways. In order to meet the report's goals,. I attempted to examine BKB's foreign exchange performance in this report. I collected primary through face-to-face conversations, direct observation, and work experience as a normal employee at Bangladesh Krishi Bank. The bank's management and customers were the major sources. Websites, brochures, instruction circulars, and the Bangladesh Krishi Bank's annual report book were used as secondary sources. According to the customer survey conducted for this research, Bangladesh Krishi Bank delivers moderate service to its clients when it comes to remittance operations. The rationale for offering modest customer service is that qualified manpower is required to deliver the finest and fastest service. I perform an online survey with several questionnaires to check client satisfaction and analyze it using SPSS. Customer relationship management is hampered by face-to-face contact and psychological tension among employees, according to the findings of the studied study. Finally, BKB must devise a plan for handling client relationship managementItem How the human resource management works and how they are doing corporate marketing in FARR Ceramics Limited.(BRAC University, 4/17/2018) Tasnim, Zarin; Hossain, KamalFARR Ceramics Limited is one of the best ceramic companies in Bangladesh. It achieves their goodwill by providing a good service to the customer. As an Intern of FARR Ceramics Limited from the last three months I have achieved some practical knowledge, which I have tried to share in this report. This report has been prepared through the entire discussion of Human Resource Management and Corporate marketing division. This report will present the actual work and performance of both of these company divisions. It will also show how the employees handle customer, quality of customer service and those responsibilities which employees perform at this division. There are also some limitations and recommendations to improve this department activity. This report is basically based on how the Human Resource Management works and how they are doing corporate marketing activities in FARR Ceramics Ltd. At this company my work experience helps me to gather the practical experience, official environment, situation of financial institution. It also helps me to find out the differences between practical and theoretical knowledge. It also gives me the opportunity to implement my theoretical in the practical and realistic work environment. To make this internship report this experience helped me a lot and also at this time I was able to analyze the activities deeply, which will help me in my future career. At last I just want to say that, I tried to make this report valuable, authentic and understandable which can easily give an idea about the ceramic industry to the other and avoiding mistakes and errors.Item Customer perception on general banking activities of Prime Bank Limited Banani branch(BRAC University, 4/27/2017) Tasnim, Zarin; Islam, Md. TamzidulAfter completing the various course work of four years undergrad life, learning through the practical knowledge is the second step. The internship program of three months gives that opportunity to every student. As per the requirement of BBA program, I did my internship in Prima Bank Banani branch. I have performed ninety days internship, which helped me to improve myself in the practical field. As per the requirement of internship program, I have prepared this report. To prepare this report I have done some data analysis. Both from the primary and secondary sources I collected the data. As I was assigned in the General Banking division I tried to reflect my knowledge about that department in this report thoroughly. To measure the customer perception about general banking activities of Prime Bank I have conducted a research, where the customers were my respondents. This report gives details explanation about the general banking activities of Prime Bank, the second generation bank which came into being in 1995. PBL was established with the objective of bringing about a qualitative change in the sphere of banking and financial management. At present the bank contributes effectively in the economy of Bangladesh by collecting funds from the surplus units and mobilizes to the deficit unit in the form of credit. At present the bank serves its customers with 140 branches around the country.