Customer perception on general banking activities of Prime Bank Limited Banani branch

Abstract

After completing the various course work of four years undergrad life, learning through the practical knowledge is the second step. The internship program of three months gives that opportunity to every student. As per the requirement of BBA program, I did my internship in Prima Bank Banani branch. I have performed ninety days internship, which helped me to improve myself in the practical field. As per the requirement of internship program, I have prepared this report. To prepare this report I have done some data analysis. Both from the primary and secondary sources I collected the data. As I was assigned in the General Banking division I tried to reflect my knowledge about that department in this report thoroughly. To measure the customer perception about general banking activities of Prime Bank I have conducted a research, where the customers were my respondents. This report gives details explanation about the general banking activities of Prime Bank, the second generation bank which came into being in 1995. PBL was established with the objective of bringing about a qualitative change in the sphere of banking and financial management. At present the bank contributes effectively in the economy of Bangladesh by collecting funds from the surplus units and mobilizes to the deficit unit in the form of credit. At present the bank serves its customers with 140 branches around the country.