Internship Report (Master of Business Administration)

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Start date: 2020Subject: search.filters.subject.Human resource management

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    HR’s role in managing payroll systems in Fashiontex International Limited
    (BRAC University, 2024) Chhonya, Mehazabin Alam; Andalib, Tarnima Warda
    My internship at Fashiontex International Limited enabled me to conduct a comprehensive investigation into the manual payroll management system and HR role in payroll efficiency, with precise compliance and employee satisfaction. The survey was conducted with 20 employees, each answering questions based on the Likert scale-measurement rating the payroll process through different aspects. The result favored a great share of positive opinion for compliance, nevertheless highlighted doubts about the correctness of payroll processing and need for technological innovations. Data analysis also revealed that while employees were grateful for timely payroll handling, they wished for greater automation-taking out the manual connections. A substantive outline will forward the workability of payroll management to be improved by enhancing employee satisfaction and retention in the company. My internship experience has given me more realization about the way HR traditionally worked for the garment industry, experimenting with how effective operations of a payroll system could be an enabler for organizational survival and success.
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    Impact of HR Information System (HRIS) on HR processes at Renata Limited
    (BRAC University, 6/18/2025) Momo, Sadia Islam; Chowdhury, Suman Paul
    Renata Limited, one of the leading pharmaceutical companies in Bangladesh. The main goal of this report is to evaluate the impact Empress has had on HR operations' accuracy, productivity, and efficiency. To digitize and optimize its human resources operations, such as payroll, attendance, leave management, recruitment, employee record management, and vehicle management, Renata Limited introduced Empress in 2016. This report analyzes the effectiveness of Empress using both qualitative and quantitative approaches, including surveys given to 22 HR employees. Empress improves data accuracy, reduces manual workload, and enhances departmental productivity as a whole. Most HR employees from this survey are quite satisfied with the software's functionality and use it on a day to day activities. Additionally, Empress facilitates quick decision-making and improves adherence to labor regulations. Renata's HR department has a transformative impact because of HRIS. Through a more data-driven and streamlined approach, the system has allowed the company to manage a large workforce effectively and has put it in a position to handle future HR challenges.
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    Utilizing AI to enhance HR processes: a study on its impact on employee Retention at Venturas Ltd.
    (BRAC University, 2026-02) Rahat, Md. Redwanul Islam; Andalib, Tarnima Warda
    This report summarizes my internship at Venturas Ltd., It is a Japanese IT company based company in Bangladesh and they are specialized in managing IT projects from Japan for Bangladeshi engineer’s. My focus became on HR capabilities, specifically integrating AI into HR tactics and participating activities and growth employee engagement and focus on employee retention. The company can benefit from understanding how technologies like AI can improve HR by helping to implement AI-powered tools, organizing employee engagement events Key takeaways include the importance of data-driven decision-making and employee flexibility. Based on my findings, I recommend ongoing training for HR professionals in the use of AI and fostering a culture of innovation to continuously improve HR practices. Overall, this experience demonstrated how AI affects HR at Venturas Limited for helping employee retention and its importance in the changing IT landscape.
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    Customer feedback on SSLCOMMERZ for enhancing metro rail payment solutions
    (BRAC University, 2026-02) Ahmad, Ha-meem; Andalib, Tarnima Warda
    In this study, the crucial role that Human Resources (HR) plays at SSLCOMMERZ in allowing payment solutions for the Dhaka Metro Rail Project is investigated. This study also explores the feedback on the customers of using the metro rail usage. Data was collected from 100 respondent representing various occupations and industries from private professional sectors in IT finance and others. As Bangladesh begins to implement significant infrastructure development, the use of effective payment mechanisms is essential to the success of the project. The Human Resources department plays a crucial role in the process of recruiting and training skilled professionals who are capable of developing and implementing payment solutions that are tailored to meet the specific requirements of large-scale projects. The focus of this article is on human resource management strategies that, in addition to maintaining compliance and fostering collaboration among many stakeholders, synchronize talent management with project requirements. Additionally, it addresses the challenges that are experienced in the process of integrating payment systems within an infrastructure environment that is undergoing rapid change and makes recommendations for improvements to HR practices that will increase the efficiency with which these projects are supported. By increasing its human resources capabilities, SSLCOMMERZ has the potential to significantly contribute to the successful implementation of the Metro Rail Project, which will ultimately lead to the advancement of the transportation industry across the nation.
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    A study on “recruitment and selection mechanism of SFBL”
    (BRAC University, 2025-11) Anzum, Hasna; Rahman, Md. Mizanur; Karim, Iftekharul Ul
    I touched upon SFBL's noteworthy achievements and employment administration initiatives in the document I provided. In order to improve the HR department, I have also described some of the issues that they can resolve. By addressing these problems, they can increase the overall value of the business. My three months of hands-on experience at SFBL served as the foundation for my study. I'm learning more about the real-world operations of major companies thanks to this internship program. One of the most vibrant and successful businesses is SFBL. With a strong emphasis on regional customs, SFBL is steadily increasing its market share via ingenuity and inventiveness. In 2001, it was established. Among top FMCG organizations in the country is SFBL. Over 5,000 workers are currently employed by this organization, which guarantees their steady security and well-being. SFBL has one of the lowest rates of employee turnover because of its healthy work environment and highly engaged staff. Equal employment opportunities are a priority for SFBL. The observations and experience I have gained from this organization have served as the foundation for my report. The Human Resources Department's Acquisition and Screening of Square Food and Beverage Limited served as the basis for this analysis. The purpose of this report is to help you understand their staffing and recruiting processes alongside their HR-related operations. According to my perspective, the report also includes recommendations and a conclusion that should aid in the department's and the organization's improvement.
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    Compensation strategies for employee engagement and sustainable growth in Agile Minds Solutions Limited
    (BRAC University, 2025-11) Faiza, Afsana; Islam, M. Nazmul
    This report wraps up my three-month project (August 3–November 4, 2025) embedded in the HR division at Agile Minds Solutions Ltd. This wasn't just an internship; it was a practical, deep dive into how rewards really shape the modern workplace. The core challenge at Agile Minds is their sheer complexity: they manage operations across retail, FMCG, and technology. The study focused on one main question: How exactly are they designing compensation, and what is the true impact on crucial metrics like employee retention, motivation, and sustainable growth? My analysis wasn't based on theory alone. The data is straight from the source: it came from daily observations, my assigned tasks, and frank, on-the-ground discussions with management. I cross-checked all of this (primary data) against their internal policies, appraisal tools, and official documents (secondary data). The good news is that compensation here is holistic it goes well beyond the basic paycheck. They use strong performance incentives and development opportunities, which successfully align individual employees with the company’s big-picture goals. But here’s the critical takeaway: While motivation is generally supported, the firm has clear, fixable gaps in long-term retention. To gain a competitive edge, Agile Minds needs to refine three specific areas: they must be more precise with pay benchmarking, much clearer about career progression paths, and significantly better at making the link between great performance and rewards immediately visible. In the final section of this report delivers specific, actionable strategies, based entirely on the evidence gathered. Implementing these steps will close those retention gaps, boost employee engagement, and ensure the company's growth remains solid and sustainable.
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    Performance management system (PMS) of BRAC
    (BRAC University, 2025-10) Shanto, Khandaker MD Asef Anzoom; Islam, M. Nazmul
    The Executive Summary outlines a 5-month internship at the esteemed BRAC University, one of the world's top 10 NGOs. The intern was placed in the Human Resource & Administration Division, where performance management, digital learning, recruitment, and corporate HR practice were key focus areas. This internship aimed to bridge the gap between the Theory learned from MBA studies and the realities of HR management in a fast-paced organization. Through this experience, I accomplished a great deal in terms of e-learning modules, digital content preparation, and training sessions, among other tasks. The report employs a mixed-methods research approach, utilizing both primary and secondary data. One of the major highlights of this internship was the opportunity to become familiar with BRAC's robust digital ecosystem, including HRIS and LMS, which digitize and accelerate processes. This kind of system's trademark is real-time performance tracking, long-term performance metric collection, other analysis, and prompt feedback delivery. The internship provided me with professional experience and personal growth, enabling me to understand how strategic HR practices and digital innovations can enhance an organization's performance. Here, the report offers recommendations based on these observations and experiences, including new digital solutions to enhance HRIS functionality, performance reviews that require less administrative time, and an increased focus on mentoring programs for ongoing professional development. In conclusion, the internship at BRAC has complemented the intern's bookish knowledge, which will be beneficial and vital to their career moving forward as a human resources manager.
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    Impact of HRM digitalization on employee performance
    (BRAC University, 2024-05) Eshika, Eshrat Farzana; Hafiz, Nusrat
    This report summarizes my MBA internship at BRAC-Aarong, focusing on recruitment and talent management. My objective was to enhance hiring quality and employee productivity. Utilizing E-recruitment and E-talent management systems, I facilitated the successful onboarding of 3,500 sales associates for Eid-ul Fitr 2024. This achievement streamlined the hiring process, reducing cost per hire while improving the candidate experience. The internship provided invaluable insights into talent identification strategies, emphasizing the importance of data-driven decision-making for hiring, training, and retention. My key recommendation involves mitigating unconscious bias in recruitment. Implementing structured interviews, blind resumes, and diverse hiring teams are crucial steps to achieve this. This experience has significantly strengthened my communication and interpersonal skills, solidifying my interest in the HR function, particularly recruitment and talent management.
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    Recruitment and retention process of AIDocBuilder Inc.
    (BRAC University, 4/14/2025) Faruqee, Golam Akbar; Islam, M. Nazmul
    The internship report reflects my four months long experience as a junior software quality assurance intern in AIDocbuilders Inc. A company is an association or collection of individuals whose main aim is to earn profit. The Company divides its operation into several parts. Software quality assurance (SQA) is the one of the most important part of a tech company. I completed four months long experience as a Junior Software Quality Assurance Intern in AIDocbuilder Inc with the help of a team of experienced and highly skilled professionals. All this was done under the good guidance of Product manager Emtiaz Ahamed Emon’s team. The aim of the report was the analysis of AIDB recruitment and retention process, evaluation of the problem areas and proposing related recommendations built on the basis of academic learnings and practical knowledge. For the preparation of the report, both the primary and secondary data is being used. The source of primary data is my learning while working in the company from day one, and also the ones I discussed in detail with the Product manager of the company and Communications Coordinator of the company. The rest of the data is extracted from secondary sources such as the company website and its annual report, newspaper articles and scholarly journal articles. Before conclusion, based on this report it may be noted that the report was prepared in a very short time and there is a lack in data. But still I hope that this report may be useful for designing any further study to evaluate the HR facilities provided by the Company.
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    Human resources management practices in Plaas Tech Industries Ltd.
    (BRAC University, 7/7/2024) Das, Prianka; Rahman, Md. Mizanur
    This report presents an appraisal of my professional involvement with a prestigious IT based company. Throughout my internship at PLAAS TECH INDUSTRY LIMITED, I gained significant practical and theoretical knowledge about the existing work environment and the dayto- day activities of the company. The comprehensive analysis of PLAAS TECH INDUSTRY LIMITED Company focused on its many departments and their crucial role in operations, with a particular emphasis on the significance of the Digital cable TV solutions sector. An internal assessment was performed using a SWOT analysis to examine the organization's strengths, weaknesses, opportunities, and threats. Upon thorough deliberation, I have chosen a research subject that closely corresponds to my academic expertise in Human Resource Management. The scope of my inquiry is to analyze the HR procedures used by PLAAS TECH INDUSTRY LIMITED Company. The focus of my study is on the implementation and maintenance of varied human resources strategies across different departments within our organization. After performing more examination, I have discovered that my results are consistent with previous scientific research. Hence, I effectively completed my research attempt and developed suggestions based on the limitations, findings, and difficulties observed during the study.