Internship Report (Master of Business Administration)

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    Comparative study of various deposit & loan schemes at Premier Bank
    (BRAC University, 2019-12) Yesmin, Farjana; Ahmed, Salehuddin
    This report is on Comparative Study of Various Deposit & Loan Schemes in the Premier Bank Limited. The Premier Bank Limited started its operation from October, 1999 under the Banking Companies Act 1991.The Bank is a full-fledge Commercial Bank and with strong capital base, with no insider lending and low non- performing loans. The objective of the bank is to become a highly professional and profitable bank to contribute to the economic development of the country. The Bank aims to continue expanding Branch network to reach wide spectrum of customers across the country and serve by offering products and services backed by latest technologies. Premier bank offers different types of credit in the form of loan. Premier Bank follows the following principles in its lending operation: judicious selection of customers, purpose, safety, security, liquidity, adequate return (profitability), supervision, national/social interest, Credit Control Policy of Bangladesh Bank. The lending procedure at Premier Bank starts with building up of relationship with customer through account opening. A loan procedure formally starts when the branch receives application from client for a loan facility. After receiving the loan application from the client, the bank follows the lending procedure of Bangladesh Bank guideline & their own credit policy. The Premier Bank Limited uses a multiple of methods or techniques to assess the prospective borrower as well as the project in question. These techniques include analysis of CIB Report, appraisal of Project Feasibility, Credit Risk Grading (CRG). While selecting borrowers/entrepreneurs in general, Premier Bank places particular emphasis on the character and capacity of the entrepreneurs/sponsors. Branches play key roles in credit operation. The approval of a credit depends on how well the credit proposal is prepared and supported by relevant information and analysis. The Credit Risk Grading (CRG) provides a systematic procedure for analyzing and quantifying the potential risk. Therefore Premier Bank should set up a separate loan monitoring cell which will be responsible for monitoring its total loan portfolio with special care to the classified loan.
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    Universal motor project In Walton Micro-Tech corporation limited
    (BRAC University, 2019-12) Al Zakaria, Md Abdullah; Mohammad Al-Din, Zaheed Husein
    Walton is a renowned electronics brand in Bangladesh. It has started his electronics business in early 2000. At first, they are trying to import product from china and other countries and sell it in our country. In a few years they realized trading business is not a good idea for long time. Slow and steady they want to produce some parts at their factory near Chandra, Gazipur. And now they are capable to produce Refrigerator, Air conditioner, Television, Motor cycle and so on. They saw Bangladesh is a good market for home appliance product. And also, they can export home appliance product to Europe and Africa. Recently Walton Home appliance product get performance test in Germany and these products have been passed in all criteria. It may create a chance to export in the Europe market. Blender is one of them. Blender motor is the most critical part in this. So, Walton has decided to go for blender motor production. Universal motor is the most popular as blender motor. Walton has previous experience in different type of motor production like fan motor, so universal motor project will not be a big deal.
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    HR practices at Chardike.com Ltd.
    (BRAC University, 2019-12) Disha, Adilah Armin; Karim, Dewan Niamul
    In order to earn my MBA degree I need to prepare a report and I have chosen Chardike.com Ltd.'s Human Resource Management Practice. Human Resource is the most important resource for any organization and it is the source of gaining competitive advantage. Managing human resources is more challenging than managing technology or capital. For its effective management, the organization needs an effective HRM system. For a beauty production firm like Chardike.com, the success of an effective HRM system is crucial. The report focuses on the HRM practice of Chardike.com, a leading beauty production company, aimed at providing quality beauty product support to a wide range of customers. This report seeks to show how Chardike.com conducts the training, recruitment and selection process, what kind of direct and indirect benefits and rewards they offer to retain their employees, how they perform their performance appraisals to teaching staff and administrators, and Overall HR functions. During my internship period, when I was preparing this report, I encountered some problems like - too much work pressure, multiple tasks, etc. However though I have learned many things described in the learning chapter. An investigation of this report found that although the director has a PGD degree in HR, there is no specific HR department. All HR activities have been controlled by him. It has also been found that their work evaluation system is not good enough. Chardike.com should effectively manage their human resources to provide better services. Some recommendations have been added at the end of this report. I hope these will be helpful for them.
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    Supply Chain Management of Metro Battery Industries Limited
    (BRAC University, 2013) Uddin, Md. Qausar; Haq, Mahmudul
    Today marketplace with an competitive scenario provides Supply chain management as an unbelievable competitive gain for a trade. Companies plan, schedule, and control that stream of objects to help the agency remain competitive and manipulate costs. They construct the bridges between suppliers, companies, and consumers. Metro Battery Industries Limited being the dominating Battery producer in Bangladesh has been contributing to the economy by offering fine consumer product in a comparatively sensible price. In this report I focused on the entire supply chain management process of my assigned company which is Metro Battery Industries Limited. The report reflects the forecast of demand, material planning, capacity planning, analysis of their operation strategy also the tedious operation process, factory layout and supply chain management execution from the production to warehouse from the distribution to ultimate consumer. Metro Battery Industries Limited aims to have a reduction in the inventory and simultaneously increasing stock availability. The reader can get the overview of the total supply chain management process through this report.
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    Use & impact of “Red Way of Work” in the ICT product development team of Grameenphone
    (BRAC University, 2019-12) Uddin, Md.Tausif; Ahmed, Dr. Salehuddin
    Grameenphone LTD, a joint venture between the Norwegian telecom company Telenor and the Bangladeshi company Grameen Telecom is the largest mobile operator in Bangladesh. Grameenphone has been the champion mobile operator since the embryonic stages of the telecom industry in the country, and with more than 15,000 2G and 3G sites as well as the growing number of 4G sites (currently more than 10,000), the Grameenphone network covers 99% of the country’s geographical area and has more than 75 million customers (as of June 2019). Grameenphone’s strategy has constantly evolved to best serve the changing market nature of the telecom industry – from an industry whose major business was built on voice service mostly, it quickly transformed to position itself as the number one mobile data connectivity provider with the emergence of 3G and 4G technology. Now, in this era of 4G and with 5G knocking at the door, Grameenphone and Telenor has already realized that the next paradigm shift of the telecom and connectivity market would cross the traditional use of mobile phones by customers for voice and data to digital, IoT, ICT, automation and smart living. With the ambition to capture the number one position in the digital lifestyle of customers as well as lead the ICT revolution in the country from the front, Grameenphone has added more and more resources into secondary products in the niche market of ICT and IoT products such as industrial automation, M2M communications, cloud infrastructure, software-as-a-service, vehicle telematics, smart home, smart tracking and smart farming. The main demarcation line was drawn out that digital apps were targeted for the consumer segment of the market (B2C) whereas the ICT and IoT products were targeted for the enterprise or business customers (B2B). However, with diffusion of influence and sensing market needs, this demarcation line has been growing thinner with both streams of products being customized to be offered to more target customers, crossing the boundary of consumer and enterprise segments. Grameenphone started to develop products and services with less resources and exposing them to limited enthusiastic customers. This is more commonly known as the “Red way of work” in which the target was to capture customer feedback as fast as possible and work on them to bring new iterations of the product, increasing the exposure to customers in the process and finally complete versions of the products were created. As a member of the ICT Product team of Grameenphone working as a Product Developer, I have had good exposure to these practices. This report describes the product development and product management process of Grameenphone. A survey was conducted to identify which of the practices are followed in the product management and Product Development teams in Grameenphone. It was found that the development team is following the Red Way of Work while the Product Management team follows the Blue Way of Work. Though these teams follow different modalities for their work, it is recommended that the values and the ways of work converge with each other in order to make this venture of B2B business through ICT Products successful.
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    Recruitment and selection process of NRB Bank Limited
    (BRAC University, 2019-12) Das, Lily; Ahmed, Salehuddin
    NRB Bank Limited is comparatively one of new players in banking sector of Bangladesh. Through my Internship timeline, I have tried to get a whole picture of Recruitment and selection process of NRB Bank Limited. This report includes an elaborative analysis of Recruitment and selection process of NRB Bank Limited, as well as Human Resource Divisions activities regarding recruitment and selection process of this bank. The first chapter consists of introduction, background, objective, methodology, scope, limitations of the study. The second chapter includes organizational overview including banks products and services, vision, mission, values and goals, organizational management hierarchy and overview of divisions. In the third chapter, I tried to describe my internship experience in NRB Bank Limited. Chapter four is about the total recruitment and selection process of NRB Bank Limited. In chapter five that is findings and analysis part, I have discussed the findings of this report to determine the opinions of the employees regarding the recruitment process and shown them into graphical representation. Finally, in chapter six, I have tried to enlighten some suggestions in the recommendations part for the bank to improve their recruitment process that I have derived from my daily activity in the bank as well as my academic learning’s.
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    A comparative study on credit risk management system of Prime Bank Limited
    (BRAC University, 2019-12) Hoque, Sumaiya; Ahmed, Salehuddin
    Prime bank limited is the emerging commercial bank in Bangladesh. Within a short period of time PBL has managed to establish itself as a strong performer in the financial market. It is rapidly expanding and enjoying a high growth rate. Its loan portfolio is increasing every year. For this reason, efficient management of credit risk management is crucial for continuous success of PBL. All commercial banks operating in Bangladesh are strictly regulated by Bangladesh Bank. It has provided a guideline for credit risk management. All banks try to comply with that guideline. Prime Bank Ltd. is no exception of this practice. PBL has segregated the credit related activities. Marketing, preparation of credit proposal, other documentation, credit disbursement, credit monitoring etc. are done at branch level. Credit administration and credit risk management related works are done at head office. In this report I have used primary and secondary sources to provide the detail of credit risk management process and did some research on how the existing employees working in CRM division feels about the importance of credit risk management policy and system for a Banks’s positive growth and success in the market. I have also tried to provide some recommendations based on my findings and on overall report that could be beneficial for further development of the CRM division. In addition, Prime Bank has already made significant progress within a very short period of its existence. The bank has been graded as a top-class bank in the country through internationally accepted CAMELS rating. The bank has already occupied an enviable position among its competitors after achieving success in all areas of business operation.
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    Project finance & operation procedures of E&G Tech Limited
    (BRAC University, 2019-12) Shahriar, Akter; Chowdhury, Suman Paul
    E&G Tech Limited is a private Limited company started its operation back in 2013. We deals in diesel generators & its spare parts along with substation, solar power system & maintenance service as well. We also working with Bangladesh power development board, Bangladesh Rural electrification Board & Power Grid Company of Bangladesh also. I am working here as a deputy Manager of Finance & Accounts since May 2016. In this internship report we have tried to figure out how EGTL start & finish a project under Bangladesh power Development Board. Most of the tenders that we participate are international tenders & most of the times we need to work on joint venture with some other foreign manufacturing company. In this report I have described the steps of particular tender in detail from floating of a tender schedule till the final payment
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    A study on the ways of efficiency of lead time in apparel merchandising in Versatile Apparel Private Limited
    (BRAC University, 2019-07) Imtiaz, Md. Nakib; Al-Din, Zaheed Husein Mohammad
    This report has been arranged on improving the lead time efficiency of apparel merchandising at Versatile Apparel Pvt. Ltd. which covers all the specifics of my work as a Merchandiser for the period of 2 years, 4 months besides the downsides and welfares of working as a Merchandiser. The first chapter offers an explanation on the topic-origin of the report, objective of the report, methodology, scope and limitations of the report. The second chapter provides a complete overview of Versatile Apparel Pvt. Ltd. in details. Since when the company has started its journey, what are its 4ps of the Marketing mix are all discussed briefly in this chapter. The third chapter covers some of the analysis that I have conducted. A PESTEL analysis on the industry is conducted to find out the macro-environmental factors that can affect the company. The result of which I’ve used to do the SWOT analysis. To understand the company’s internal strength and weakness and to find out the external opportunities and threat, a SWOT analysis is very crucial. I’ve highlighted all the strength and weaknesses that this organization possesses. Also the opportunities and threat the company should be aware of. The Fourth chapter covers my job description along with additional responsibilities. Merchandising is one of the core department of any apparel industry. The detailed methods of my work is provided as a full-proof explanation of my work. The fourth chapter describes my overall reflection and learning in the 2 years, 4 months period. I have provided understandings on both the challenges and benefits of working at Versatile Apparel Pvt. Ltd. The later parts of this report covers suggestions from my part. I have utilized my understanding, knowledge and discernment which I have gathered over the two years' time frame at BRAC University to propose the proposals in light of my perception and learning.
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    The emergence, problems & opportunities of tours & travels agency business in Bangladesh: a study on Star Travel International
    (BRAC University, 2019-08) Polin, Ferdous Ahmed; Ahmed, Md. Shamim
    Bangladesh is a wonderful land, capable of attracting national and international tourists, since this country is blessed with key travel assets such as beaches, forests, hills, islands, historical places and archaeological sites yet; travel industry is not well developed in order to remarkably contribute to economy of the country though it has huge potentials. Bangladesh has already passed its tender age and being competitive in international market in many sectors. Travel and Tour industry plays a significant role in promoting Tourism in abroad and in local as well. In our country, this emerging industry lot problems are there as well as some opportunities. Operators like Star Travel International need to exploit the opportunities to achieve overall goals. In order to achieve success in travel agency business competitive targets are set. To successfully achieve the set targets everyone in the organization need to co-operate and work in a friendly environment. Star Travel International always gives their best efforts to serve their loyal customers properly and gives them the most competitive pricing for their products and offers. As a result, Star Travel International already made quite good reputation in the travel agency business in Bangladesh for their different kind of fare pricing strategies. Star Travel always try to delight their customers by fulfilling their every needs and desires. Star Travel gives strong consideration to the marketing activities to ensure that. The significance of tourism is viewed from many angles like economic, social, cultural, political, etc. Tourism is now the fastest growing and single largest industry in the world. Marketers need to provide such necessary information to the prospective tourists through different promotional measures and thus, try to motivate and attract them to the sponsor’s destination.