Internship Report (Bachelor of Business Administration)

Browse

End date: 2009

Search Results

Now showing 1 - 10 of 36
  • Thumbnail Image
    Item
    Prime Bank Limited under islamic mode
    (BRAC University, 8/16/2007) Farook, Imran; Ghosh, Suntu Kumar
    The internship program is a requirement to get BBA degree. As part of my internship program I was assigned to complete my organizational attachment at Transcom Electronics Ltd. I am posted under the Department of Finance and Accounts. This company had originated with tea plantation in 1885; today it is one of the leading and fastest growing diversified business houses in Bangladesh employing over 5000 people.Not many industrial groups in Bangladesh can claim a history of continuous business pursuits stretching back over 100 years. Initially tea and jute formed the backbone of the family business. Although these are still part of the activities, they contribute marginally to the overall group turnover. These early industrial ventures have moved over to businesses involved in high-tech manufacturing, international trading and distribution, forming strong ties with a host of blue chip multinational companies. In recent years Transcom has emerged as an increasingly significant media house in Bangladesh. The Department of Finance and Accounts deals with the banks, dealers' channels and other parties for payments their bills and collects receivable and also prepared annual budget, balance sheet, income statement and cash flow statement. My primary job in this department is to cooperating finance and accounts team. My responsibility was to cooperate the Financial and Accounting team. The team needs some analysis of bank reconciliation and preparation of bankbook, which I give them whenever they need. Doing such job there is an opportunity to learn how the office work gets done. Time management is a very crucial factor to manage. I am doing project on the financial performances of the Transcom Electronics limited. For the project, I have to do the financial evaluation of the last five years (2000-2004) Balance Sheet and forecasting their future performance.
  • No Thumbnail Available
    Item
    STBC (SPACE - Time Block Coded) MIMO system
    (BRAC University, 2009-12) Lina, Mafruza Ruba; Islam, Anindita; Jahan, sajerin
  • Thumbnail Image
    Item
    Retail banking activities of City Bank Ltd. Gulshan branch of the year 2009, Dhaka
    (BRAC University, 12/20/2009) Islam, Md. Mozahidul; Ahmed, Syeda Shaharbanu Shahbazi
    City Bank Ltd. deals with four different and significant banking divisions which are the driving force of the bank such as Retail Banking, Corporate and Investment Banking, SME Banking and Treasury Banking. Here the report has been prepared on Retail banking of CBL and it covers detail about retail banking activities performs by the bank. Besides it also consist of general information of CBL, financial information, learning points, findings, and recommendation. Retail banking refers to banking in which banking institutions execute transactions directly with consumers, rather than corporations or other banks. Services offered include: savings and checking accounts, mortgages as well as personal loans, debit cards, credit cards, and so forth. Under retail banking City bank provides three different types of loan for better convenience of the customers such as City Drive, City Express and another one is City Solution. There are some certain benefits and positive effects of the loan; again it also has some problems as well, which are listed in findings part of the report. This report will be helpful for the person who has intention to learn about retail banking and some other banking institute who wants to launch retail banking beside this it may help the management of City Bank ltd. I have made this report on the basis of retail banking that is correlated to General Banking, different part of Foreign Exchange, Business Department etc; I have worked on retail banking activities and seen the financial dealings of the bank. This report contains retail banking activities of City Bank of Gulshan Branch. Under retail banking, general banking department contain all deposits name, its activity, interest rate etc., cash, foreign remittance/ bills, money laundering, prevention of money laundering etc., dispatch, public service.
  • Thumbnail Image
    Item
    Customer satisfaction index and service quality assurance of Grameenphone Ltd.
    (BRAC University, 12/27/2009) Chowdhury, Farzana; Kamal, Md. Shawkat
    As a market leader, GrameenPhone Ltd. is continuously coming up with new ideas regarding its products and services. Recently, the company is mainly focusing on the after sales services, non-voice services and the quality of all the services. Because, the company knows in near future, voice based services will reach to the maturity stage which will make the business growth constant to some extents. Hence, the company is trying to maintain the leading position by providing and maintaining the quality services. These attributes are working as a building block to increase GP’s service value. Hence through this internship report, I have tried to find the relationship between customer satisfaction and the service quality. Comprehensive information was taken from CSI (Customer Satisfaction Index) and SQA (Service Quality Assurance). The results of week-38 to week-45 were picked to analyze. MS Excel and various charts were used to analyze data. The analyzed information shows that there is a gap between customer satisfaction and the service quality provided by the customer managers. Though the GP subscribers are aware about GP services, but they are not fully satisfied with those services. Most of them are dissatisfied because of the high call rate. Now making subscribers satisfied will be the great challenge for the company. GP has to build a quality service line through various services like providing information proactively to the customers. Increased customer satisfaction status will raise the service value of GP, increase subscribers usages rate result increase revenue for GP. Now Grameenphone Ltd. has to consider the GAP minimization and maintain alignment with service offering and service quality to maintain the target level of CSI. Otherwise, in the long run new services innovation will not give its ultimate success.
  • Thumbnail Image
    Item
    Analyzing customer satisfaction level at Standard Chartered Bank; Narayanganj branch
    (BRAC University, 12/31/2009) Rumi, Afrin Akter; Akter, Afsana
  • Thumbnail Image
    Item
    General banking division of Jamuna bank ltd
    (BRAC University, 12/27/2009) Parvez, Md. Anowar; Afza, Syeda Rownak
    Jamuna Bank Ltd is one of the most well known private in our country. It undertakes all type ofbanking transactions to support the development of trade and commerce in the country. Above all of their service they go through their objectives such as earning and maintaining CAMEL rating strong, establishing relationship banking, introducing fully automated systems, ensuring an adequate rate of return on investment, maintaining adequate liquidity to meet maturity obligations, pursuing an effective system of Management by transparency and accountability at all levels. As a part of fulfilling their objectives through their customer JBL offers the following accounts: Current Deposits, Savings Bank Deposits, Fixed Deposits,Short Term Deposits, Monthly Term Deposits, Any other deposits as may be approved/ advised by Head Office.In General Banking, Clearing department receives cheques, DD, P.O. Etc from depositors attached with a deposit slip. The branches of the bank operate as independent accounting unit. They submit statement of affairs and other prescribed returns direct to Head Office where these are consolidated in the form of a statement showing assets and liabilities of whole Bank as at the close of business on Thursday and at the last working day of each month. The system of transactions of the bank is essentially double entry system of book keeping. But for quick and accurate recording as well as for arriving at daily financial position specialized form of double entry system book keeping, named slip system under self‐balancing method is followed by the bank. The golden principle of debiting or crediting is the same as those of double entry system. In the bank, instead of recording transactions in a journal initially, these are directly recorded and posted in the ledger (computer) separating the debits and credits by slips or voucher system. Foreign exchange is an important department of Jamuna Bank Limited, which deals with import, export and foreign remittances. It bridges between importers and exporters. This department is playing an important role in enhancing export earnings, which aids economic growth and inturn it helps for the economic development. On the other hand, it also helps to meet those goods and service, which are most demandable and not adequate in our country.
  • Thumbnail Image
    Item
    A to Z of internship program of HSBC human resources department
    (BRAC University, 12/20/2009) Ara, Nafisa; Sharkar, Mohammad Zakir Hossain  
  • Thumbnail Image
    Item
    NGO forum for drinking water supply & sanitation
    (BRAC University, 12/1/2009) Anny, Romana Ahmed; Kamal, Shawkat
    NGO Forum for Drinking Water Supply and Sanitation (DWSS) – one of the biggest national NGOs working on water and sanitation issues. NGO Forum is the apex WatSan body in Bangladesh. It served the poor and unserved people in WatSan sector. It started its journey in Bangladesh with the broad vision of improved public health situation. They try to serve pure drinking water in rural areas and hygienic sanitation system. They are working with several projects on several unserved areas of Bangladesh regarding supply of pure drinking water and sanitation. Thus, they try to mitigate water related diseases and unhygienic causes that leads to death. NGO Forum for DWSS has different cells for its operational activity; NRC is one of its cells. At NRC Cell they maintain available data and information on water and sanitation related issues. Thus conduct several researches on WatSan issues. NRC is a knowledge management centre branding itself as “Centre of Excellence”, in the WatSan sector. It is now involved with diversification of multidimensional services. It conduct internship program as a knowledge sharing program. It also has a enrich library that served as the National Archive for the WatSan sector. They have a database named WatSan database. WatSan database contains all water and sanitation related news, reports, projects, articles, documents, photos, organization information, arsenic map etc. And the online library system is called as Library Information System (LIS). NGO Forum did several projects for mitigation of arsenic, help the rural people to save themselves from arsenic related diseases. These are - “Sustainable Arsenic Mitigation (SAsMit)” and the implemented area was Matlab Upazila of Chandpur District, Bangladesh, “Integrated Community-based Arsenic Mitigation Programme” and the implemented area was100 arsenic affected unions in 34 upazilas of 20 districts under 7 Regions of NGO Forum (Barisal, Comilla, Dhaka, Faridpur, Jessore, Khulna and Rajshahi), “Deployment of Arsenic Removal Technologies (DART)” and the covered area was Darmurhuda and Sarail Upazila. It’s another project for arsenic mitigation was Columbia University Arsenic Mitigation Project (CUAMP) and implemented area is Gopalgonj sadar Upazila and Matlab Upazila of Chandpur district. I have tried to assess whether NGO Forum is able to provide safe drinking water in regions with elevated-arsenic enriched groundwater for rural and disadvantaged community in Bangladesh or not.
  • Thumbnail Image
    Item
    Functions of credit risk management in Non Banking Financial Institutions (NBFI) in Bangladesh : a study on IDLC Finance limited
    (BRAC University, 12/23/2009) Jabeen, Chowdhury Tasmiah; Rahman, Sharmin Shabnam; Rahman, Dewan Mostafizur
    The non-bank financial institutions (NBFIs) constitute a rapidly growing segment of the financial system in Bangladesh. The NBFIs have been contributing toward increasing both the quality and quantity of financial services and thus mitigating the lapses of existing financial intermediation to meet the growing needs of different types of investment in the country. Today all NBFIs are playing a vital role for the growth of the nation’s economy with the best of their ability. During the world recession period NBFIs in Bangladesh act in a stringent manner so that their financial systems as well as the economy do not collapse. 29 NBFIs are now contributing to the growth of national economy. IDLC Finance Ltd as a leading and pioneer NBFI started their operation in 1986 and still they are dominating the NBFI sector as well as contributing to the prosper of economic development. Their success in this industry has inspired others to invest their capital in a profitable way. As major business of all NBFIs are providing lease facilities to the business along with various types of loan to individual and organizations therefore risk is associated with each and every product they are offering. To minimize this risk every institution has its own risk management policies. A number of actions are taken so that risk associated to their investment can be minimized. This report is emphasizes credit risk management in NBFIs in Bangladesh. In this regard IDLC Finance Limited has been taken as the sample organization, its, services, rules and regulation, corporate governance is also taken into consideration.
  • Thumbnail Image
    Item
    A comparative study on the loan products "Life Line" : Dutch Bangla Bank Limited
    (BRAC university, 10/25/2009) Rahman, Qazi Mashiur; Rahman, Sharmin Shabnam