Internship Report (Bachelor of Business Administration)
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Item Analysis of training & development process of EXIM Bank Bangladesh Ltd.(Brac University, 2023-07) Afrin, Sadia; Al-Din, Zaheed Husein MdThe banking sector is highly competitive and evolving. This sector has substantial risks and turnover. Because of these features, bank personnel training plays an essential role to be successful and ensure sustainability. The prosperity or collapse of an organization is determined by its employees. The performance of employees and their learning development is also an indirect benefit for an organization when it comes to the advantages of training. As a result, training for employees generally tries to strengthen an individual's abilities to meet an organization's current and future demands. From this report, we will know how EXIM Bank conducts its training and development program. This report includes a background study of the organization, in which I address its history or genesis. I looked over EXIM Bank Limited's EXIM Bank Training and Research Academy (EBTRA) structure in this study. EBTRA takes several initiatives to train its personnel. They adhere to the HR department's policies, procedures, philosophies, and essential functions. In this paper, I demonstrate the various types of training provided by EXIM Bank Ltd. EBTRA is very essential to the workforce. They gather data from various branches, design training, and carry it out. EXIM Bank offers training when lauching new product, in IT, Software, Risk management, Social Awareness, and Foreign Remittance. Since EXIM Bank is a Shariah-based Islamic bank, they also offer training in this area. I carried out a survey with the employees from that branch as respondents and interpreted the results. In the outcomes, I discovered several flaws in the organization when constructing a training program. For example, a lack of effective training requirement assessment; not having enough training duration; workplace equipment scarcity; IT Lab, and the management are not up to date. So, in response to these issues, I've made some suggestions that may be useful in the future. Moreover, I made recommendations that could assist them in better addressing those problems and developing an effective training program. Finally, I synthesize the research to conclude. It explains what goes into the internal training method along with the ways of improvement in order to achieve a more efficient outcome. Every part of this contributes useful information about the training and development strategy of EXIM Bank.Item Human resource management practices and policies of Social Islami Bank Limited(BRAC University, 2021-06) Afrin, Sadia; Al-Din, Zaheed Husein MohammadThis report is prepared for the partial fulfillment of the course of internship for the Degree of Bachelor of Business Administration from BRAC Business School, BRAC University, Dhaka. This report reflects months of working experience at the Social Islami Bank Limited. SIBL is one of the most popular banks in Bangladesh since it’s foundation. It has earned gigantic prevalence and believability among individuals for its better administrations. The report mainly focuses on the human resource management practices and policies of the bank, as observed by me at the Banani Branch of the Bank. First, I tried to summarize an overview of SIBL. Then I tried to describe my internship responsibilities and duties. In the main part of this report, I tried to show the policies and practices of SIBL to nurture and develop it human resource. Then, I analyzed the strength, weaknesses, opportunities, and threats facing the bank with their current HR policies. I, with my limited knowledge and experience, tried to give recommendations for improving SIBL’s HR practices and policies.Item An exploratory study to evaluate Prime Bank Limited’s online banking service and finding out the outcomes due to centralized IT operation system in banking sector(BRAC University, 1/9/2013) Afrin, Sadia; Datta, ShowvonickOnline Banking is the new method of banking using the new technologies available in the world today. Instead of travelling to a local branch of your bank, the Internet allows customers to do a wide variety of useful things with their accounts. Prime Bank Limited is one the pioneer bank who introduced online banking service in Bangladesh at the very beginning. This report contains study on Prime Bank’s online banking service. First part of the study contains information about online banking service of Prime Bank Limited. Prime Bank Limited started providing these electronic services as Internet Banking providing to over 13,000 numbers of accounts. Moreover they are now enable to provide “faster access” to 91 corporate customers. Second part of the study contains the evaluation of Prime Bank Limited Online Service by comparing it with other three private commercial bank (Eastern Bank LTD, Dutch Bangla Bank LTD and One Bank LTD). This approach is to find out how well Prime Bank’s online service is performing in the market . After the comparison the study shows that the Prime Bank Limited Online Banking Service is quite developed and performing well in the competitive market. The second part of the study tries to figure out the outcomes of centralized operation system in the banking sector. Banks are considering that the centralized operation system will help them to improve their quality of service and accelerate the growth of their respective organization.