The significance of Value Added Service (VAS) department in Robi Axiata Limited

Abstract

This Internship program has given me a chance to work at Robi Axiata Limited which is the second largest telecommunication operator in our country. It was my first experience in corporate world. As an intern of market operation division of Robi Axiata Limited, I have tried to give a reflection of my learning experience throughout this report. Understanding the procedure of market operation and analyzing the actions of VAS team is the primary objective of this report. This report emphasize about the activity of market operation and teams which are working under this division. I have discussed all the mission, vision, organizational structure and organogram of my team. This report is a brief of overview of the organization, working culture and my contribution. This will help to find a great reflection of Robi’s structure. During my 12 weeks internship period I found that Robi is very well structured and they follow the rules and regulation properly. I observed how the teams actually work and organize campaigns. I have tried to enlighten some suggestion in findings and recommendation part which may might be helpful for them. Overall I can say that Robi is doing very good among the telecom industries of Bangladesh.