Customer satisfaction analysis on general banking of Export Import Bank of Bangladesh Limited (EXIM)

Abstract

As an internee of Exim Bank Ltd. I have really enjoying my internship from the learning. I am confident that this three months internship program at Exim Bank will definitely help me to realize my further carrier in the job market. EXIM bank has done all of their system and policy of traditional banking to Islamic Banking. I think this is really a practical decision for EXIM Bank. There are lots of local and foreign banks in Bangladesh and the Exim Bank Ltd. is promising commercial Bank among them. In this competitive market Exim Bank has competed with the others commercial banks and they has also competed with the public Bank. Exim Bank Ltd. is more capable of contributing towards economic development in Bangladesh as compared with other bank. Exim Bank Ltd. has invested more funds in export and import business. EXIM Bank is establishing a successful network over the country and increasing resources will be able to play a considerable role in the portfolio of development. Success in the banking business largely depends on effective lending. Less the amount of loan losses, the more the income will be from Credit operations the more will be the profit of the EXIM Bank Limited and here lies the success of Credit Financing. EXIM Bank always think out of the box and earns lots of profit through give banking service to their customers. Customers are relay on this bank and they also feel secure to save money in EXIM Bank. During the course of my practical orientation I have tried to learn the practical banking activities to realize it with my theoretical knowledge, which I have great-hearted and going to acquire from various courses of my BBA program.