E-commerce industries in Bangladesh and their services: a study on Kinbo Bangladesh Limited

Abstract

Internship is an obligatory prerequisite to conclude the prestigious graduation program at BRAC University. As a student of the well - reputed university, it is highly imperative that I am aware and prepared for the real world after graduation. And Kinbo Bangladesh Limited was the perfect platform to practice for that experience. I have been blessed with the ability to practice my knowledge of the four years course. In today's world, the real markets experience rapid and fast paced movements which often knowledge doesn't cover. Hence gathering the practical understanding in Kinbo Bangladesh Limited has been a great competitive edge for me as it is an e-commerce business which is a booming industry in Bangladesh. In this report, at first, I have provided a brief overview of the E - Commerce Industry in which it functions which is crucial to comprehend at first to gain a more knowledgeable insight into the operations of Kinbo Bangladesh Limited. Next, I have tried to explain the structure of their organization which is very integrated and is dependent on one another for the process to flow smoothly. After the above, I have also tried to reflect on my day-to-day experience of working in the customer executive department in Kinbo Bangladesh Limited. Lastly, and most importantly I have mentioned all my experiences and learnings from working Kinbo Bangladesh Limited which is the main purpose of this report.