Assessing the relationship between employee training participation and performance in a telecommunications company - a case study on Robi Axiata

Abstract

Amreen Reza Simran, an intern in the People Development Department" of Robi Axiata, has finished a study, the findings of which are reported in this internship report. The purpose of the study was to assess the relationship between employee training participation and performance improvement in a telecoms firm using Robi Axiata as the major case study. According to the research, there is a positive correlation between performance improvement and employee training participation, training hours, and post-learning improvement scores. However, neither education level nor age appear to have a substantial effect on performance enhancement. However, a surprising negative association between increased training participation frequency and performance improvement emerges, calling for additional study. Additionally, neither perceived performance impact nor employees' assessments of their training facilitators have a substantial impact on performance improvement. This report highlights the positive effects of employee training participation and the number of hours spent in training on performance improvement at Robi Axiata Ltd. while also highlighting areas that require further investigation, such as the unfavorable relationship between participation frequency and performance improvement.