The function of the “Ekhoni Account (Digital Account)” offered by The City Bank & the opinions of its staff

Abstract

As a part of my undergrad, I have to pursue an internship program in any organization for 3 months. So, for this I chose banking industry and did my internship at The City Bank Limited. This internship report includes all of my work-related information from The City Bank Limited's Banani branch, where I worked from 8 June to 8 September 2022. Initially during the beginning of the internship, my task was to assist my coworkers I started my internship at The City Bank by assisting some of my coworkers with their daily tasks. This allowed me to immerse myself in the real banking environment and expanded my knowledge of how Bangladeshi private banks operate. My whole experience at the branch is fully included in the report. The report discusses the background, history, and other relevant data about The City Bank while providing a brief summary of the institution. Additionally, my report provides a summary of the bank's major operational activities. I've attempted to assess their recently launched “Ekhoni bank” in the third chapter of the report in order to determine its goal and employees' opinions of the service. Such a report may enable the bank to improve its financial product over time and may enable competitor institutions to develop innovations.