Supply chain management practices of Taskeater: a leading BPO based organization in Bangladesh

Abstract

This paper is arranged based on my experience as working as an analyst at Taskeater Bangladesh Ltd. and knowledge from my University. At first, this report gives some overview of Business process outsourcing and Taskeater Bangladesh Limited about their work and company structure. This paper generally devoted to understanding and analyzing the Supply Chain Management processes of the Taskeater Bangladesh Ltd. In this report I have tried to discuss how Taskeater’s outsourcing business works across the supply chain. However, the report also contains insights regarding the ISO certification of Taskeater which they are planning to achieve by the end of 2018. Moreover this report also discusses about the chase demand production strategy that they are following to maintain an efficient supply chain strategy. In the end this report mentions some of the problems of Taskeater and recommendation which can lead Taskeater to a better condition and increase their efficiency in Supply Chain Management as well as profitability in their business.