City Bank Limited's Human Resource Management Practices

Abstract

In Bangladesh's banking sector, The City Bank Limited is a reputable private corporate bank with effective operations. City Bank is offering a very personalized and friendly customer service. They assess the client's current needs and provide the services that are most appropriate for them. Following my graduation from Daffodil International University's MBA program, I finished my internship with City Bank Limited, one of Bangladesh's biggest and most well-known commercial banks. Analyzing City Bank's HR procedures, customer service methods, degree of customer happiness, ability to recover load within allotted time, and management effectiveness were the goals.