“The impacts of redesigning the work practice using IT on the employee’s performance in Citibank, N.A. Bangladesh

Abstract

My internship report is the reflection of my point of view, observation, thinking and understanding. I was assigned as an intern in Citibank, N.A. Bangladesh under Treasury Operations department. The internship time period was three months and as an intern my journey was really delightful and great. There are six chapters in this report. The first chapter mainly focus on introduction. The introduction chapter includes origin of the report, broad and specific objectives of the report, methodology, scope and limitations of the report. The second chapter mainly focus on the organizational overview. Which includes history of Citibank, Citigroup and Citibank N.A. Bangladesh, mission, key principles, services, Citi regions, organogram and SWOT analysis of Citi Bangladesh. After that this report is going to give my work related information. I will highlight not only my department but also other departments of Citibank. Moreover, the report is mainly based on the impacts of redesigning the work practice using IT on the employee’s performance in Citibank, N.A. Bangladesh.