An Analysis of the Customers Satisfaction with the Service of Pubali Bank Limited: A Study on Komorgonj Branch

Abstract

Practical knowledge is greatly differing from academic knowledge through its operation, complexity and implementation. To justify the academic knowledge, practical knowledge has great importance. Internship program is a great opportunity to justify the academic knowledge in respect to the practical world. So, this reason Department of Business Administration introduce this type of internship programfor the students of M.B.A. for getting practical knowledge. This report investigates An Analysis of the Customers Satisfaction with the Service of Pubali Bank Limited: A Study on Komorgonj Branch. This shows its historical background, the vision, mission, corporate strategy and the other aspect like the financial institution principles etc. Services offered by Pubali Bank Limited are details. This report discusses the satisfaction level of Pubali Bank Limited's customers.