Overview of Mobile Activity Management

Abstract

This report based on Post-Paid, Automated Pre-paid service of Pacific Bangladesh Telecom Limited (City cell). It provides an operational efficiency within and among the departments of the organization. After taking all necessary data it is clear that they are using a paper work based on manual system, which is very time consuming. Need a large number of human resources. Have a lot of errors and complicated to manage. So they are facing lots of problems with this system. And also they are very much interested about the new approach of developing the database software. Now they are use totally computerize data input and create note-pad file also report generating system. The software will take input from the agents of their daily activities. It stored all the customer personal information and generate the not pad fIle base on their daily requested given from the customer care and sales department. The management will get the rep011s about the employee performance, about the problem of the customers.