Different operational area of The City Bank : the job description of different department

Abstract

This report has been done for internship program on The City Bank LTD. This study focuses on the job description of the employees of different departments of The City Bank LTD. City bank LTD is operating its banking activities since 1983. This bank provides the customers with various modern banking facilities including, dual currency credit card, mobile-banking services and so on. The bank conducts its activities through three different departments, which are – General Banking Department, Loan and Retail Banking Department and Foreign exchange department. To prepare this report, secondary data has been used. Basically, I, as an intern gathered all the pros and cons of the employees’ job responsibilities of different departments mostly by observing their daily activities. Also, through discussion with the bank officers I could know about the bank activities. From this report it can be known that how different departments of The City Bank work simultaneously. There are also some recommendations included in this report for the improvement of the services provided by the bank.