Revenue assurance and fraud management at Robi

Abstract

This report includes different areas of Revenue Assurance and Fraud Management and my experience there as a temporary employee or intern. The brief discussion and overview of Robi and RAFM will represent the present condition and situation of Robi in the industry. This report contains the industry overview, company overview and different departments of Robi and their work process. Besides, it elaborately discusses about Robi RAFM and my job responsibilities there. Moreover, it contains a research on the topic, “Revenue Assurance ensures revenue without increasing sales” and “Why Robi lagged behind than GP”. Lastly, it contains some recommendations for Robi RAFM.