Customer satisfaction of online shopping and E-Commerce business in Bangladesh

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Date

2021-11

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BRAC University

Abstract

As we all know currently days, E-commerce has brought a brand-new means of searching trend in Bangladesh. It’s opened such a large amount of opportunities for business together with new trend for the shoppers. During this report I even have tried to bring some facts of on-line searching in Bangladesh and Company summary of Evaly.com Ltd from wherever I even have completed my berth. At the start of the report in Chapter one, I even have given a quick summary of e-commerce and on-line searching trend in Bangladesh. On Chapter a pair of I place literature review of e commerce and on-line searching. On ensuing in Chapter three, I even have other company summary of Evaly.com Ltd. On Chapter four, I represented my job responsibilities of my berth amount. In Chapter five, there's methodology, limitations and analysis objective of this report. In Chapter half dozen, there's result and interpretation of the analysis. Moreover, Findings and suggestions even have been other during this chapter. Conclusion, References and Appendix are place in chapter seven. Throughout the report I attempted to seek out what kinds of service customers expect from E-commerce and what the service condition is during this sector. It’s such a lot vital to develop a service-oriented business to satisfy the shoppers anticipating their desires and demands.

Description

Cataloged from PDF version of internship report.
Includes bibliographical references (page 39).
This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2021.

Keywords

E-commerce, Customer satisfaction, Online shopping

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