HR practices of software company: a case study of Binate Solutions

Abstract

Businesses today are facing dynamic market conditions: changing consumer behavior, new technology, and more data than ever before. To keep pace, they have to be more agile and respond more quickly to change. This environment demands more than traditional outsourcing. To help businesses meet these challenges, operate more effectively and become more competitive, Binate has developed own Business Framework. It combined industries experience into a repeatable and scalable methodology. Binate Solutions has a vision to fundamentally transform the way global business process outsourcing should be delivered. Three distinct proposals that Binate Solutions is offering towards customers are agile process, Low cost and Control (exclusiveness). It was established in year 2016; asnew emerging Software Company, Human Resource activity hasn’t been established as a full departmental form of the Organization. However, Binate Solutions has undertaken a lot of important initiatives recently which were really crucial for the organizational sustainability and success as a whole. Though initiatives like ensuring quality of the assessment during recruitment and selection, organizational leadership development, few process automation initiatives to increase efficiency like automated payroll system, time management module for employees daily attendance, travel Management module, but it still needs to have some review and adjustment of current HR processes, compensation and benefit packages for the employees like review of gross salary range, overtime implementation, making new performance appraisal process effective and standard, improve increment policy, review of benefit packages to implement the total reward concept and hence improve the overall organizations performance towards stakeholders and new customers.