General banking division of Dhaka Bank Limited

Abstract

The report has been prepared thoroughly on the basis of experience acquired during my internship period in Dhaka Bank Limited, Mohakhali Branch. My internship report mainly focuses on General Banking Department which gave me a broader knowledge of how to deal or handle customers. The report also emphasised my level of duties, learning experience and other related issues during my tenure of internship. I started off by writing an overview of the organization; which stated the mission, vision, goals and etc. Then, I gave an explanation on the responsibility of my job and my observation. Moving on, I stated about the activities I had undertaken like providing statements and solvency reports and also assisting the customers on issuing cheque books or debit card or other service facilities. Lastly, I ended my report listing what I had learned during my internship tenure and the problems along with it.