General banking functions: Mutual Trust Bank Ltd.

Abstract

A group of highly acclaimed businessmen of the country grouped together and established Mutual Trust Bank Ltd (MTBL). Since inception, the bank is pursuing for continuous growth and already achieved reasonable amount of market share and brand image, but these are not strong enough to be attain the objectives and vision of the bank to be a world class best performing banking institution in Bangladesh. This report primarily focuses on finding out the existing position of the bank in terms of General Banking activities and ways of improvement in this department of the bank. In this respect, the report is divided into six broad chapters. The things outlined in Chapter one enumerates the preliminary division which includes introduction, origin of the report, objectives, scope, limitations and methodology. Chapter Two defines the Organizational Overview of Mutual Trust Bank Ltd (MTBL) which includes Mission and Vision, objectives, products and services etc. Chapter three defines my job at Mutual Trust Bank Ltd includes nature of the job, responsibilities and observation. In my observation part I wrote my own observations like the workings in the bank are never left pending, performance in the bank is always praised by the other colleague in the bank etc. Chapter four is about the general banking activities of MTBL. This chapter includes front desk, foreign remittance desk, accounts department and cash counter section of the bank. Chapter five includes SWOT analysis and findings of MTBL. Chapter six includes recommendation part of the report and ends with conclusion.