Thesis 2008

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    Performance Evaluation of IT Industry in Bangladesh
    (East West University, 2008-04-25) Akhtar, Md. Raihan
    Ektoo Limited is a leading provider of integrated IT and Telecom network infrastructure solutions that empower an organization to compete in the local as wen as the global marketplace. Ektoo builds large-scale IT infrastructure and connects Telco as well corporate resources using a range of methods, devices, and technologies. Ektoo solutions help improve e.fficiency and productivity. Ektoo's team of professional consultants, engineers work with customers to assess their business needs, recommend architecture and technology, and implement a support model to fit err circumstances. Where appropriate, Ektoo's Managed Services are employed to manage select components of a customer solution where they leverage our certified network e
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    Credit Card of Standard Chartered Bank
    (East West University, 1/29/2008) Kawsar, Md. Dalawar
    Bangladesh is a country where a substantial segment of the population lives below the subsistence level. Economy of the country is grouped in the world's most underdeveloped economies. One of the reasons behind it might be its weak and unorganized banking system. Country's banking system is characterized by strict regulations and monitoring from the central governing body, The Bangladesh Bank. As the government is often the owner and regulator as well as the supervisor and customer of a bank, there have been many opportunities for mismanagement over the years. The banking sector is plagued with a lack of credit discipline, archaic loan recovery law, corruption, inefficiency, overstaffing, etc. Several reform measures of the financial sector have been taken to improve the situation. Relative stability achieved by the support extended by both the central bank and the Government of Bangladesh in the past has restored public confidence in the country's banking sector. Currently the banking sector of Bangladesh can be classified in five disciplines: Bangladesh Bank Nationalized Commercial Banks (NCBs), Private Commercial banks (PCBs) Foreign Commercial Banks (FCBs) Development Financial Institutions (DFIs) or Development! Specialized Banks Bangladesh Bank (BB) has been working as the central bank since the country's independence. Its prime jobs include issuing of currency, maintaining foreign exchange reserve and providing transaction facilities of all public monetary matters. BB is also responsible for planning the government's monetary policy and implementing it thereby. The BB has a governing body comprising of nine members with the Governor as its chief.
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    The Overview of The Marketing Strategy of Times International (Chemical Indenttinm Firm)
    (East West University, 8/14/2008) Istiak, Ali Muhammad
    Times International is a pioneer Trading & Distribution Company markets more than 3,000 products from 1,000 manufacturers around the globe in 15 different categories. Their divisional structure allows the company to strategically focus on the unique needs of individual markets. They are now mainly enriched with Petroleum & Petrochemicals, Hydrocarbon Fluids, Rubber & Polymer Technologies, Engineered Plastics, Adhesive & Sealants, Radio-Active Technologies, Nitro Cellulose, Coatings & Colorants, Performance Chemicals, Vitamins, Metal & Alloys, Health Care Products and Oleo chemicals. Times International play an Instrumental role in bringing quality products to their customers and increasing its international brand awareness across many core sectors. They have also beefed up their presence in the domestic distribution market by successfully launching a series of strong foreign brands, capitalizing on the Group's most extensive, well-developed distribution network. Times International is successfully pursuing a consistent strategy. Their goals are to build their brands and the value of their business, to improve their services. Through more than 6 years of operations, they have built a strong international reputation for high quality service to meet customers' needs.
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    Influential Factors on Consumer in Choosing Soft Drinks (Mojo Cola)
    (East West University, 4/28/2008) Islam, Md. Saiful
    Mojo Cola is coming from the hand of Akij Group. History of Akij Group stretches back to later part of the forties. In its infancy, the Group started in humble way with jute trading which was known as the golden fiber of the country, earning highest amount of foreign exchange. The Group undertook new ventures and presently there are 15 units of industries under its umbrella like cigarettes, handmade cigarettes, printing & packaging, textiles, hand board, pharmaceutical, leather processing and real-estate business are in operation, catering jobs for more that 32,000 people in various categories. Akij Group is also involved in socio-cultural activities. The Group has been operating a sizeable orphanage free of charge in district town. The Group has also acquired a modern mother & children hospital previously owned by Save the Children (UK). The hospital is being operated as a non-profitable concern by AdDin Welfare Trust.
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    Assessing the Level of Customer Satisfaction of GrameenPhone Limited
    (East West University, 4/30/2008) Yen, Farzana Wazed
    GrameenPhone Ltd. has stepped into its 12th year of operation, having completed its 11th year on March 26,2007. It is the leading telecommunications service provider in the country with more than 10 million subscribers as of December 2006. GrameenPhone has been recognized for building a quality network with the widest coverage across the country while offering innovative products and services and committed after-sales service GP knows that in near future, the sell will sluggish down and all the activities will occur through targeting the after sell services. And for that GP always wants to give their priority to this sector. All the activities GrameenPhone Ltd. based on their service. Mobile operators are mainly selling their service to their customers. And in that competition GrameenPhone provides best quality service to their customers. The rationale of this study is to identify the customer satisfaction level of GrameenPhone Ltd. whether they feel comfortable, enjoy and want to be loyal or not. The underline idea of this report is to give brief knowledge about the telecom market in Bangladesh and about the service level of number one mobile operator company; GrameenPhone Ltd.
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    Project on Promotional Activities & Customer Services of Bangla Link
    (East West University, 4/17/2008) Rasel, Mohammad
    The telecom industry of Bangladesh is,at the moment, experiencing accelerated growth. According to one telecom analyst, Abu Saeed Khan, the growth curve may resemble a "hockey stick" by the of 2005 and it really has been proved to be true. All credit of this fact goes to Orascom's acquisition of Sheba Pvt. Telecom in the previous year. Considering its track record, people knew that the newly formed Banglalink™would shake the market somehow. Since its entry into the market, the -company has managed to make the others stand up and take notice. its subscriber base is growing at an accelerating rate per month, which really becomes a threat t-o the market leader as well. Plotting the position of Banglalink™ in a BCG matrix reveals that the business is acquisition mark, and with more investment injected into the company item come closer to, if not become, the star. This will be the likely scenario, as the CEO of the company announced during a press conference recently that it is planning to invest a further $180 million for expansion purposes. Analysis of Banglalink™, it can be seen that Banglalink™ is strong enough especially from capital side and able to solve its weakness quickly. The market competition is showing that GP has already built brand equity among its subscribers. Thus far, it has been able to hold on its leadership without doing very much. However, this is likely to change soon with the other telecom companies taking steps to increase their market share companies. Few months ago, people used Banglalink™ SIM as a second SIM, but days have changed; Now people are more likely to use Banglalink™ 81M as the first one due to its hew pre-paid &post-paid tariff and other promotional activities.
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    Internship Report on General Banking Operation of “Trust Bank Limited”
    (East West University, 9/10/2008) Saif, Md. Salahuddin
    Generally by the word "Bank" we can easily understand that the financial institution deals with money. But there are different types of banks such as; Central Banks, Commercial Banks, Savings Banks, Investment Banks, Industrial Banks, Co-operative Banks etc. But when we use the term "Bank" without any prefix, or qualification, it refers to the 'Commercial banks'. Commercial banks are the primary contributors to the economy of a country. So we can say Commercial banks are a profit-making institution that holds the deposits of individuals & business in checking & savings accounts and then uses these funds to make loans. Both general public and the government are dependent on the services of banks as the financial intermediary. As, banks are profit-earning concern; they collect deposit at the lowest possible cost and provide loans and advances at higher cost. The differences between two are the profit for the bank. A company can increase efficiency through a number of steps. These include exploiting economies of scale and learning effects, adopting flexible manufacturing technologies, reducing customer defection rates, getting R&D function to design products that are easy to manufacture, upgrading the skills of employees through training, introducing self managing teams, linking pay to performance building a company wide commitment to efficiency through strong leadership, and designing structures that facilitate cooperation among different functions in pursuit of efficiency goals. Efficacy of customer service is related with progression of operation. We can identify the efficacy of customer service by studying the progress of "Trust Bank Ltd." from starting to at present. The progress of "Trust Bank Ltd." is very rapid with the concern of its profit making and growth of its operation within the country towards the country's economy. Trust Bank Limited pursues decentralized management policies and gives adequate work freedom to the employees. This results in less pressure for the workers and acts as a motivational tool for them, which gives them, increased encouragement and inspiration to move up the ladder of success. Overall, I have experienced a very friendly and supporting environment at Trust Bank Limited, which gave me the pleasure and satisfaction to be a part of them for a while. While working in different departments of this branch I have found each and every employee too friendly to us to cooperate. They have discussed in details about their respective tasks. I have also participated with their works
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    A Research on SCB’s Cash Management Products and Services
    (East West University, 5/11/2008) Musharraf, Sylvia
    Standard Chartered Bank (SCB) is one of the leading first generation private sector banks in our country. Such banks have come into operation following the decision that that the government of Bangladesh took almost two decades back to allow private banks to operate side by side with the Nation alized Commercial Banks (NBC's). As a foreign bank, SCB handles importance foreign related issues e.g. remittances. For this reason, different embassies, Non Government Organizations (NGO) and individuals can get their foreign money without any bureaucratic complexity. However, Cash Management Department of SCB plays a vital role in operating the total banking function. Cash Management Department offers various banking services to its customers. Now a days, business world is very complex. Within this complex environment, every business organizations try to survive in their own position. ln this case, SCB's Cash Management Department assists those organizations properly by providing services, such as-salary transfer, maintaining fixed deposit accounts, easy remittance facilities, etc.
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    Project Profile of Sawdaghar Lodide Salt Industry
    (East West University, 5/5/2008) Hasan, S. M. Khaled; et al.
    Common salt is an essential commodity in our day-to-day life. At the same time Iodine is an essential trace element in the human diet. It is used in iodine deficiency and thyroid disorders that is enlargement of the thyroid endemic goiter. It is the best way to prevent the above deficiency by taking Iodinated common salt, which is produced by addition of potassium Iodide with common salt (Sodium chloride). According to a report recently published in daily News Paper it has been observed that there is a large demand of Iodide salt from the all walk of people in Bangladesh & there are some companies who are producing Iodide salt at present. But the quality of the available products is not satisfactory. In most of the cases Iodine is not found in the product, Iodide salt. From this point of view we are inspired to establish an Iodide salt factory to fulfill the mass demand for quality Iodide salt to develop a self entrepreneurship and to generate a self employment opportunity.
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    A Study on over All Activities & Performance of Islam Bank Bangladesh Limited (IBBL)
    (East West University, 4/5/2008) Alam, Md. Nasimul
    For an expanding economy, a developed and efficient banking system is indispensable. Among others, it helps transfer of financial resources from surplus units to deficit units and, hence. helps accelerate the pace of development by securing uninterrupted supply of financial resources to people engaged in numerous economic activities. The tremendous development that the world economy has experienced in the last few decades was contributed by several factors among which, growing in situational supply of loan able funds must have played the pivotal role . The role of banking is comparable to what an artery system does in the human body. Both commercial banks and other development financial institutions provide short-, medium-. and long-term credits to businesspersons and entrepreneurs who usually take the lead in ventures of economic development. Institutional supply of credit has been made possible by a system of financial inter-mediation organized in a way where conventional banks collect small savings from the public by offering them a fixed rate of interest and advancing the loan able funds out of the deposited money to enterprising clients charging relatively y higher rates of interest. The margin between these two rates is the bank's income. In addition. banks also provide many other services to the public for which it receives service charges. Despite the outstanding contribution of the conventional banking system (interest-based), several ancient and modern economists are critical about its efficiency level.