Effective Implementation of IT Policy of One Bank Limited

Abstract

This project is on “Effective Implementation of IT Policy of One Bank Limited”. This policy meant under the direct guidelines of Bangladesh Bank Guideline on ICT Security for Scheduled Banks and Financial Institutions. This ICT Security Guideline may be a systematic approach to policies required to be formulated for ensuring security of data and knowledge systems. The main objective of this study is an analyze of deposit activities and therefore the implementation of IT policy of 1 Bank Ltd. Data were collected from primary sources and secondary sources through face to face conversation, direct observation and work experience at Kawran bazaar Branch. In this report, it's found that OBL provide moderate service to the purchasers on deposit activities. the rationale is of provide moderate customer service are unskilled man power, lack of capability for providing best and quick service, incapable for providing service as per their promises, Employee dissatisfaction, inconsistency customer service, in experience employee and insufficient technological equipments et al. . during this research, some recommendation has given to OBL for solving problem related with different deposit activities of OBL.