Managing Front Office Operation Of A Study on Hotel Eastern Residence

Abstract

Hotel Eastern Resident which has been standing for standard hospitality services for more than one decade. Hotel Eastern Residence is also 15 minutes distance in Sahajalal International airport in Dhaka. Eastern Residence are 60 renovated guest rooms and suites offer modern amenities and granted comforts for guest. Hotel Eastern Residence are also offering high speed internet access, two meeting room offer for the guest. Meeting and banquet facilities and offering LED lighting for an extensive variety of lighting effects, customized projections, and a sound system some time offering laptop. It was a great experience for us to work with the Front Office Department as trainee in Hotel Eastern Residence. During my academic period at university I have obtained only academic knowledge and over here acquired the practical knowledge such as cope up with the organizational culture; learn corporate behavior, to face the critical environment of a hotel.