ShobSheba Service marketplace

Abstract

Nowadays, there’s a marketplace and an audience for virtually any kind of product or service people are interested in selling. E-commerce has increasingly become a critical component of business strategy and a powerful economic development catalyst in the emerging global economy. Through increased competition, cost savings, and changes in seller pricing behavior, the continued expansion of e-commerce could put downward pressure on inflation. In Bangladesh around 52.58 million people are using internet on a daily basis (homepage, 2022). There has been a rapid growth of E-commerce platforms all over the country. Needless to say, they are now not only limited for selling or buying tangible products. Since the period of Covid-19 people got more and more used to buy products and services online. Factors like avoiding pain, saving time, not having to visit physical service points motivates people ordering services or solutions online. In this era of modern technology, customers tend to search for assistance regarding their household works, appliance servicing and repairing, Cleaning etc. It gives a customer advantage of saving time and indirect costs as well as having an idea about the predefined features and outcome of the service. It also allows startups & businesses to manage and reach customers more efficiently while providing value through intangible skills, expertise and time. However, the demand for selling and buying services online is high enough that supply would still fall short. So a system like ShobSheba can really help both customers and sellers to grab and properly utilize this opportunity.