Online Product Review

Abstract

The entitle project “Online Product Review (OPR)” are a web-based project where customers will review the product for customer satisfaction, product quality etc. after selling the retailer product. First of all a retailer register the companies system and then the collected product information report in the system. That’s why he will go to the shop and at the same time collected product review as well as upload it online. In other words, reviews have real value for consumers and people now depend on them. But, they also have some big benefits for retailers. The biggest obstacle for you as an ecommerce store owner is building trust between your brand and your customer. Nobody wants to have bad reputation. Good quality products, reliability, and helpfulness all add up to the way your customers perceive you and your business. Genuine, positive reviews will encourage customers to look at you as someone they can trust, someone who cares about their customers, and someone who is willing to go the extra mile for an exceptional customer experience.