An Analysis on Consumer Protection Rights in Bangladesh: Complaint Mechanisms and Punishment Under The Consumer Rights Protection Act, 2009

Abstract

Consumers face daily violations of their rights, despite strong enforcement of laws. Consumers are not secure for getting proper rights under the Consumer Rights Protection Act. Consumers are facing a lot of problems to make any complaint against violation of rights. The main focus of the research is to find out the relevant laws which will provide proper justice and proper implementation of complaint mechanisms and punishment. This research will show that the relevant legal aspects have not given the proper justice for consumers. Here also focus on the laws of the Consumer Rights Protection Act, National Consumer Rights Protection Authority, and United Nations Guidelines. The research will suggest some recommendations that will be really preventive to the issues regarding implementation of Complaint Mechanism and Punishment under Consumer Rights Protection Act.