Public and private hospitals in Bangladesh: service quality and predictors of hospital choice

dc.contributor.authorAndaleeb, Syed Saad
dc.date.accessioned2016-06-22T12:05:33Z
dc.date.available2016-06-22T12:05:33Z
dc.date.issued2000
dc.descriptionThis article was published in the Health Policy Planning [© 2000 Published by Oxford University Press] and the definite version is available at: http://doi.org/10.1093/heapol/15.1.95 The Journal's website is at: http://heapol.oxfordjournals.org/content/15/1/95
dc.description.abstractThis study compares the quality of services provided by public and private hospitals in Bangladesh. The premise of the paper was that the quality of hospital services would be contingent on the incentive structure under which these institutions operate. Since private hospitals are not subsidized and depend on income from clients (i.e. market incentives), they would be more motivated than public hospitals to provide quality services to patients to meet their needs more effectively and efficiently. This premise was supported. Patient perceptions of service quality and key demographic characteristics were also used to predict choice of public or private hospitals. The model, based on discriminant analysis, demonstrated satisfactory predictive power.
dc.identifier.citationAndaleeb, S. S. (2000). Public and private hospitals in Bangladesh: service quality and predictors of hospital choice. Health Policy Planning, 15(1), 95–102. doi:10.1093/heapol/15.1.95
dc.identifier.otherhttps://dspace.bracu.ac.bd/server/api/core/items/e1e55355-c092-4240-947e-a6955c02efe9
dc.identifier.urihttp://hdl.handle.net/10361/5492
dc.language.isoen
dc.publisher© 2000 Published by Oxford University Press
dc.sourceBRAC University Institutional Repository
dc.titlePublic and private hospitals in Bangladesh: service quality and predictors of hospital choice
dc.typeArticle

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