Assessment of the Customer Satisfaction of Janata Bank Limited- Learning on Mohammadpur Corporate Branch

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Date

2019-12

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Daffodil International University

Abstract

An appraisal of the customer satisfaction of Janata Bank Limited: A study of Mohammadpur Corporate Branch. The complete report has prepared on the basis of customer's and their satisfaction of Janata Bank Limited, Mohammadpur communal Branch, the idea of this story is to discover out the opening between the customer's satisfaction and dissatisfaction. Also,it will explicate and calculate customer satisfaction. Identify the problem linked to customer satisfaction is also integrated to the main objective. To find out the gap between satisfaction and dissatisfaction of the customer, survey can only make clear the situations completely A good number of customer's attend to the survey phase freely. They have collective a lot about the relationship with Janata Bank Limited, Mohammadpur Corporate Branch.

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Consumer Satisfaction, Banks and Banking

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