Report on Performance Evaluation of Mercantile Bank Limited

Abstract

Mercantile Bank Limited emerged as a new commercial bank to provide efficient banking services and to contribute socio-economic development of the country. The Bank commenced its operation on June 2, 1999.The Bank provides a broad range of financial services to its customers and corporate clients. The Board of Directors consists of eminent personalities from the realm of commerce and industries of the counfl1. In this report I have tried to evaluate the performance of Mercantile Bank Limited comparing with other bank providing financial services in the Bangladeshi economy. I have analyzed the data based on the financial report. First of all I focused on the functions of the bank and its financial performance. Then based on the survey of client conducted by me, I tried to link between the performance and satisfaction. The resulting analysis is then evaluated to find out the problems and drawbacks and in the end giving suggestions to improve the performance of the bank.