An Evaluation of Customers’ Satisfaction towards the Services of Trust Bank Limited: A Study on Centennial Branch Mohammadpur Dhaka

Abstract

As a component of the Bachelor of Business Administration (BBA) curriculum, the internship program is particularly beneficial in bridging the knowledge gap between theory and practical experience. The purpose of this internship report is to provide theoretical understanding while providing practical experience. Every student needs to participate in an internship program, but students studying business administration notably benefit from it because it gives them experience in the workplace. For this reason, a student enrolls in an internship program in their final year of study so that they can start their careers with some real-world experience. Introduce the students to actual business situations as the final step in the internship program. Part of my academic program is this report. For the duration of my BBA program, I will be participating in a three-month internship at "Trust Bank Ltd." Every course in our BBA program is theoretical, but we also need to learn how to do things. My understanding of organizational culture and behavior has really benefited from the program, and I have gained some useful knowledge.