Internship on utilizing RPA to improve efficiency in IT operations

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Date

2024-07

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BRAC University

Abstract

Robotic Process Automation (RPA) is the practice of automating repetitive and rule-based processes inside an organization using software robots or bots. It boosts productivity and efficiency by reducing human error and providing better accuracy and quality. It also provides a flexible and scalable approach for managing IT operations, allowing for faster data processing, system monitoring, and report generation. Moreover, RPA automates repetitive processes, freeing up IT teams to focus on higher-value work and reducing mistakes and rework. It also helps ensure compliance with laws and policies. Various RPA tools are currently in use. For example: UiPath, Automation Anywhere, Blue Prism, Power Automation etc. By using these tools and implementing it we can reduce manual effort, increase accuracy, enhance productivity, increase compliance and security, better customer experience etc. Basically, we work more with UiPath which is a RPA platform with a visual interface and drag-and-drop functionality, supporting a variety of applications and systems, and providing AI capabilities for intelligent automation. An internship in automation seeks to improve problem-solving skills, learn about automation ideas and technology, work in a team setting, participate in actual projects, get mentoring and supervision, and become familiar with business procedures.

Description

Cataloged from PDF version of internship report.
Includes bibliographical references (page 29).
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Science in Computer Science, 2024.

Keywords

RPA, Robotic process automation, IT operations, Bots, Software robots, UiPath, Software development

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