Key Factors in Guests’ Perception of Hotel Atmosphere: A Case on Kakarvitta, Nepal
Date
2015-07-01
Journal Title
Journal ISSN
Volume Title
Publisher
School of Business, Independent University,Bangladesh
Abstract
The goal of this research is to identify key variables that can be used to evaluate
guest house services from the guests’ perspective. One hundred thirty five guests
were selected by judgement sampling procedure for the study. A multivariate
analysis technique like “Factor Analysis” was used to identify the factors. The
results shows that amenities and transport services, attached bathroom and bar
services and food and discount facilities have emerged important factors for
selecting guest houses.
Description
Kakarvitta is a neighbourhood in Mechinagar Municipality in Jhapa District of
Mechi zone, Southeastern Nepal. Kakarvitta is the eastern terminus of Nepal’s east
west Mahendra Highway at the country’s eastern border with Darjeeling District,
West Bengal State, India. The Panitanki neighbourhood of Naxalbari is on the other
side. There is a border checkpoint for third country nationals. Indian and Nepalese
nationals cross without restriction(Wikipedia, 2016).
Keywords
Guest House, Hospitality Services, Factor Analysis