Constructing tacit knowledge sharing Behaviour among the Non-academic Member of Institutions Higher Learning

Abstract

The purpose of this research is to explain the critical success factors of tacit knowledge sharing behavior among the non-academic staff of higher learning institutions. This research applied cross-sectional research design where the researchers used survey questionnaires for data collection. The data analysis used 150 non-academic staff of Malaysian higher learning institutions. This research applied confirmatory factor analysis (CFA) to assess the measurement model. The result from CFA analysis shows four-factor model supported the data which proved all the fit indices suggested by the previous researchers. The four-factor model was comprised of the underlying factors: 1) Big-Five personality traits 2) Motivation, 3) Self-efficacy, and 4) Mutual trust. The implication emanating from this study is that the higher learning institutions require those factors to facilitate the tacit knowledge sharing behavior among the non-academic staff of higher learning institutions.