Training and Development Practice of Sonali Bank Limited

Abstract

Doing Internship in financial institutions always gives best chance to HRM students to apply their knowledge on practical field. Banks are the most important one in the financial sector as they play a very eventual role for the economy. Banking business mainly maintains flow of funds from depositors to investors. In doing so, banks need to collect deposit from the depositors and then distribute those as loan to the investors. Besides, banks provide assistance in international trade, money transfer, collection and payment of utility and other bills, etc. All of which are fully customer oriented. Therefore, commercial banks are treated as service organizations and their business is largely dependent on the quality of services they provide. This report “General banking activities of Sonali bank Ltd” is the picture of quality services provided by one of the well-known state owned public commercial bank of Bangladesh ‘ Sonali Bank Limited’.