Business Perspective of Pathao Courier: Courier Operation Process and Discount Tracker Implementation on Pathao Courier Operation

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2024-06-30

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Department of Business and Technology Management(BTM), Islamic University of Technology(IUT), Board Bazar, Gazipur-1704, Bangladesh

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Supervised by Dr. Mohammad Shamsu Uddin, Assistant Professor, Department of Business and Technology Management(BTM), Islamic University of Technology(IUT), Board Bazar, Gazipur-1704, Bangladesh This report is submitted for the partial requirement of the Bachelor's degree in Business and Technology Management for the year 2024

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1. Sakib, M. N. (2019). The Ride-Sharing Services in Bangladesh: Current Status, Prospects, and Challenges [SSRN Scholarly Paper No. 3960406]. https://papers.ssrn.com/abstract=3960406 2. Jahan, M. (2019). Factors Affecting Customer Satisfaction of the Ride-sharing Industry in Bangladesh. [Retrieved from https://essuir.sumdu.edu.ua/handle/123456789/76310] (Note: Include "Retrieved from" only if the source doesn't have a DOI or other persistent identifier) 3. Ahmed, J. U., Tinne, W. S., & Ahmed, A. (2019). Pathao: An Emerging Motorcycle-Ride Service in Bangladesh. In J. U. Ahmed, W. S. Tinne, & A. Ahmed (Eds.), Emerging Markets and Social Innovation (pp. 121-134). Springer. https://doi.org/10.4135/9781526462718 4. Hosen, Md. B., Farin, N. J., Anannya, M., Islam, K., & Uddin, M. S. (2022). Quality Analysis of PATHAO Ride-Sharing Service in Bangladesh. In M. S. Uddin, P. K. Jamwal, & J. C. Bansal (Eds.), Proceedings of International Joint Conference on Advances in Computational Intelligence (pp. 597–611). Springer Nature. [invalid URL removed] 5. Bangladesh. (n.d.). Different campaigns of Pathao Ltd. [Retrieved from https://dspace.bracu.ac.bd/xmlui/handle/10361/10916] 6. Forhad, Md. A. R., Ahsan, Md. R., & Alam, G. M. (2020). Impact of introducing a customer services component during secondary school education to improve small and medium-sized enterprises: A case study in Bangladesh. Society and Business Review, 17(3), 337–353. https://doi.org/10.1108/SBR-07-2020-0097 7. Rahman, M. I., & Sultana, N. (2009). Emergence of Courier Services as an Alternative of Postal Service in Bangladesh: An Insight Through the Customers Perception [SSRN Scholarly Paper No. 1737302]. https://doi.org/10.2139/ssrn.1737302

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