Human Resource Practices of Bangladesh Commerce Bank Limited

Abstract

I have got a great opportunity to complete my internship in the most renowned commercial bank in Bangladesh, Bangladesh Commerce Bank LTD. As a Human Resource Management student it was a great experience to me to work in Bangladesh Commerce Bank as an intern. I am also very much thankful to all my mentors and supervisors who have helped to learn every general banking methods, rules and regulations properly. In this report I have included all my practical experience and learning along with company profile, mission- vision and company structure. I have elaborately discussed the customer service and satisfaction level of Bangladesh Commerce Bank along with the statistical research that I have got through my interview of Employees. The questionnaires of my interview are attached in the appendix. I also added reference from where I have taken all the secondary data about Bangladesh Commerce Bank Limited. I hope this report will give everyone a brief idea about Bangladesh Commerce Bank Limited’s Human Resource management practices level.