Browsing by Author "Zihadur Rahman"
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Item Role of information literacy for the user satisfaction of a university library(Performance Measurement and Metrics, 2025-04-05) Nur Ahammad; Zihadur Rahman; Abid AzizThis study investigates the mediating role of Information Literacy (IL) in the relationship between key library service components: Access to Information Resources, Digital Literacy Skills, Information Searching Behavior, Awareness of Library Services, Library Instruction Programs, Staff Support and Guidance, and Technological Infrastructure and User Satisfaction in a university library context. Grounded in the Information Systems (IS) Success Model, the study aims to provide a theoretically coherent and empirically validated framework for understanding user satisfaction in academic libraries.
