Browsing by Author "Scholtz, Brenda"

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    Does Usability Matter? An Analysis of the Impact of Usability on Technology Acceptance in ERP Settings
    (Informing Science, 2016) Scholtz, Brenda; Mahmud, Imran; Ramayah, T.
    Though the field of management information systems, as a sector and a discipline, is the inventor of many guidelines and models, it appears to be a slow runner on practical implications of interface usability. This usability can influence end users’ attitude and behavior to use IT. The purpose of this paper was to examine the interface usability of a popular Enterprise Resource Planning (ERP) software system, SAP, and to identify related issues and implications to the Technology Acceptance Model (TAM). A survey was conducted of 112 SAP ERP users from an organization in the heavy metal industry in Bangladesh. The partial least squares technique was used to analyze the survey data. The survey findings empirically confirmed that interface usability has a significant impact on users’ perceptions of usefulness and ease of use which ultimately affects attitudes and intention to use the ERP software. The research model extends the TAM by incorporating three criteria of interface usability. It is the first known study to investigate usability criteria as an extension of TAM. Full Text Link: https://www.informingscience.org/Publications/3591
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    Role of Absorptive Capacity in Predicting Continuance Intention to Use Digital Libraries: An Empirical Study
    (Springer International Publishing, 2018-07-20) Hossain, Mohamed Emran; Bhuiyan, Touhid; Mahmud, Imran; Ramayah, T.; Scholtz, Brenda
    The purpose of this paper is to investigate the impact of absorptive capacity and the quality dimensions of technology on students’ continuance intention to use the e-library system. To measure the continuance intention, an integrated research model was developed using expectation-confirmation theory (ECT) and absorptive capacity theory. This empirical study was undertaken at a university in Bangladesh with a sample size of 297. Data was collected via a survey questionnaire. The results reveal that the dimensions of absorptive capacity have a strong effect on confirmation of the system and a partial impact on perceived usefulness (PU). Confirmation of the system has a significant effect on the PU of and satisfaction with the system. Satisfaction was found to be a strong predictor for the continuance intention to use the e-library. Finally, ECT fully fits in this context and students’ satisfaction has the largest effect on the continuance intention.