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Browsing by Author "Khan, Mohammad Moniruzzaman"

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    Customer service of Alpha Credit Rating Limited
    (BRAC University, 9/19/2016) Khan, Mohammad Moniruzzaman; Chowdhury, Dr. Suman Paul
    Alpha Credit Rating Limited was incorporated on the 24th of February 2011, a result of the initiative of a few distinguished and renowned professionals of Bangladesh and with the support and organizational assistance from SATCOM IT Ltd., Axis Resources Ltd., Equity Care Bangladesh Ltd., and TAN Equity and Investment Ltd Its funding partners are professionals, who fully understand local customers and the complexities of the social and political structure of Bangladesh's business environment. Alpha Credit Rating has technical collaboration with Istanbul International Rating Services Inc (TURKrating).The main data for this report is collected from website of the company, Interview with employee of the company. I hope this report will be helpful for the management of the company who are responsible for taking decisions. In the SWAT part I have tried to find company's clear picture in terms of customer service. in the recommendation part I give some advice based on their problems that I found.
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    Empowerment and resistence : A study of women refugees as members of self-organized groups in UK
    (BRAC University, 2008) Khan, Mohammad Moniruzzaman; Khan, Sanzida
    In relation to the theoretical and empirical construction of my research this study focuses on refugee and asylum seeker women as members of self organized groups and how these have contributed to women’s empowerment and the debate surrounding gender interests and women’s political mobilization. To do this research, qualitative methodology was conducted using semi structured interview technique to gain in-depth data from the four refugees/asylum seekers from different countries. A positive impact of belonging to a collective movement for women asylum seekers and refugees has been found in this study. Because they have found a space for resistance and empowerment by organizing collectively around their specific needs. This research has also shown that ethnicity and gender are clearly very important factors in creating and maintaining group solidarity amongst the women.

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