Browsing by Author "Hoque, Nabila"

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Assessment of Hexavalent Chromium Pollution in Buriganga and Dhaleshwari River Waterbodies Adjacent toTannery Estates in Bangladesh
(R&D Wing, MIST, 2020-06) Rahman, Hafizur; Hoque, Nabila; Sarker, Palash K.; Safa, Ashrafus
Recently, in Bangladesh, all tannery industries have beenrelocated to a new location exclusively established for leather processing industries with modern manufacturing facilities and effluent treatment plants with standard probations. Effluents generated from the tannery industries are now being disposed of into the surrounding river waterbodies. In this study, our goal was to investigate the presence of chemical contaminantslike hexavalent chromium (퐶푟6+) in the water bodies surrounding tannery industries and to understand the possible role played by the tannery effluents in contaminating the river waterbodies with 퐶푟6+. Result analysis revealed the presence of an amount of 퐶푟6+(ranging from 0.01푚푔/퐿to 3.54푚푔/퐿) in the surrounding water bodies, which was far above the maximum permissible limit of 퐶푟6+(0.05푚푔/퐿for surface water), set by the Environmental Protection Agency. It is, therefore, plausible to assume that effluents from the tanneries play an important role in hexavalentchromium contamination of water bodies surrounding tannery industries.
Customer experience, retail banking division & financial performance evaluation (2010-2014) of BRAC Bank Limited
(BRAC University, 5/12/2015) Hoque, Nabila
This report is prepared for the competition of internship program as a student of BRAC Business School, BRAC University. First of all, the paper contains a concise view of banking industry analysis and the banking sector of Bangladesh. Afterward, a brief description of BRAC Bank Limited company profile and it’s products and services. There is a separate chapter on Retail Banking Division and Customer Experience department of BBL comprising the segments and services of this department. A vital portion of this paper is the job description and observations as an intern is also described with few suggestions. Followed by that, the main part of the paper is illustrated elaborately in findings part, consisting of SWOT- TOWS analysis and financial performance evaluation for the year 2009 to 2013. The financial performance is evaluated through profitability ratio as ROA, ROE, Net Operation Margin,Net Interest Margin, Net non interest Margin and EPS. Finally, the paper presents some recommendations from the overall internship experience as well as references and attachments included the financial reports of BBL. Though this paper is based on real life experience of working in a banking environment, but it may slightly different from the actual scenario as it is a reflection of three months working period.
Customer Relationship & Retention of Dhaka Washing & Dyeing
(Daffodil International University, 2024-11-06) Hoque, Nabila
This internship report’s title is Customer Relationship & Retention in Washing & Dyeing industries based in Dhaka Washing & Dyeing. This internship report helped me to study the real scenario of how washing companies develop CRM processes for their business. Dhaka Washing & Dyeing is the leading company in the washing industry. The Industrial Attachment is the most effective way for students to achieve knowledge about the practical field. It brings an opportunity for me to enrich my academic knowledge by practicing with the experts of the practical field of the washing industry. Customer relationship management (CRM) is a business strategy to select and manage the most valuable customer relationships. CRM is a system that includes strategies, software, and web- based capabilities that help an organization maximize profit and manage customer relationships and retention.