Browsing by Author "Ahmed, Ashfaque"

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Analyzing the customer service experience for mobile banking users of The City Bank Limited
(BRAC University, 2023-06) Ahmed, Ashfaque; Haq, Mahmudul
The report contains an in-depth description of my three months long internship experience, pointing out the kindness and friendliness of the organization's employees and the crucial experience learned throughout the whole experience. The Maintenance Unit is an essential part of the City Bank Ltd. The members of the team gave me the required direction and encouragement, allowing me to obtain firsthand knowledge of the processes and difficulties encountered in the client service industry. As I was completely new to the field, I learnt so many exciting and new things, which was not only fulfilling but also enriched with a lot of skill set. The City Bank Limited's mobile banking users' customer care experience is also analyzed in this study. It analyzes multiple elements of the mobile banking platform, notably user happiness, accessibility, performance, and solving issues. The assessment of these elements tries to pinpoint areas in need of development and offer suggestions for how to improve client service in general. In a nutshell, the journey of this 3 months is captured by this report, along with in-depth research of how the users are feeling about the app CityTouch
Critical review of the methods to evaluate the performance of irrigation project
(Department of Water Resources Engineering, 1993-10) Ahmed, Ashfaque; Miah, Dr. M. Mirjahan
The major objectives of the study were to critically review the different methodologies developed and proposed for performance evaluation of irrigation projects and to provide an insight into the present monitoring and data collection status of the projects in Bangladesh through studying seven representative projects. In the face of increasing cost of irrigation and limiting available resources in our country: the proper performance evaluation of the existing projects is a must in order to take necessary measures to attain maximum possible benefits and to learn lessons for future project planning and development. The several approaches and methodologies for irrigation project performance evaluation are discussed. They should be developed and adapted depending not only on the objectives of the evaluation: but also on the resources and time allocation for the purpose: the scope and limitation of data and information generation: the diverse local settings: project type and cost effectiveness. However for rapid evaluation RRA technique and for long term and full evaluation PIE methodology can be used effectively. The findings of the study was that the present monitoring and data collected by the concerned authorities are not quite sufficient for evaluation of the project performance and it is recommended that the monitoring and evaluation should be an integral part of the irrigation project management and emphasis should be given on intensive data collection by the project authority through regular monitoring for the completed projects.
Effects of ecological factors on the growth of Sonneratia Apetala Buch.-Hum. in Rangabali coastal zone of Bangladesh
(University of Dhaka, 2019-10-06) Ahmed, Ashfaque
A segment of the coastal zone of Bangladesh at Rangabali Upazilla, Patuakhali district was investigated to determine the growth of Sonneratia apetala Buch.-Ham. in relation to ecological factors to know whether the areas is under ecological risk or not. Vegetation cover, landscape dynamics and estuarine water quality were also studied. The dynamics of the landscape of the study areas and vegetation cover were estimated using satellite images (from 1989 to 2017). Water samples were collected from three locations during several sampling occasions and four replicates of water samples were collected from each location. For plant and soil samples collection, three chars were selected namely Char Motherbunia, Char Taposhi and Char Kashem on the basis of three different hydrological regimes. Plant height and diameter at breast height (dbh) were measured during sampling occasions. Biochemical and anatomical adaptation of S. apetala were also studied. Although all the three chars showed a decreasing tendency in land area from 1989 to 1991, there were different patterns in the three chars. The area of Char Motherbunia gradually increased from 3006.8 ha (1991 ) to 8305.8 ha in 2017. As a consequence the mangrove covers also increased. Char Taposhi showed a fluctuating tendency. The mangrove vegetation covers also changed in a fluctuating manner. The land area of the Char Kashem showed a gradual decrease due to severe erosion of the char. As a result the vegetation cover also decreased except in 2010. The water of the estuary was slightly alkaline with a decreasing tendency in pH. Slight acidifications of the studied estuarine waters observed in all the three locations till 2016 might be attributed to the rise in atmospheric CO2 content due to climate changes. Salinity showed temporal and spatial variations among the locations. The salinity of Location 1 was nil since May 2005 whereas Location 2 showed temporal variation and was nil in May 2017. Temporal variations were also observed in Location 3 where lowest value 0.62‰ was also observed in May 2017. Two replicates of this location also showed no salinity. Fresh water supply from upstream reduced the intrusion of the sea water on the study area. Dissolved oxygen (DO)also showed similar patterns of temporal and spatial variations where DO values (>5.0 mg/l )were above pollution level. The Pb, Mn and Fe contents of the study estuarine water were below detection level indicating that the areas are still free from these heavy metals pollution. Soils of three chars were found less heterogeneous especially during each sampling occasions with few exceptions such as iron (Fe )showed high variability during all sampling occasions. The Na and K contents of soil also showed very high variability during 2016. The overall values of pH during study times ranged from 6.0 to 7.9 indicating that soils of all three chars were slightly acidic to slightly alkaline. Salinity showed overall variation of 0.65 (in 2016) to 15.42 ‰ (in 2010). Both layers of soils of Char Motherbunia showed low salt content indicating that the soils of this char were non-saline which might be attributed to flashing of the char with freshwater of the nearby river. There were gradual decreases in soil salinity of three chars till 2016 when all three chars were in non-saline condition but in 2017 Char Taposhi and Char Kashem showed saline condition. Organic matter (OM ) content varied between 0.335 and 1.187% where both the minimum and maximum values were found during 2016. A gradual decrease in OM content in the upper layer soil was found in Char Kashem. Sudden rise in OM content in the soils of other two chars during 2016 were noticed. In the soils of the three chars, Pb was found in some soil samples. In Char Motherbunia the values ranged from 15 – 31 µg/g in 2009 and 11 to 24 µg/g in 2010. Lead was absent in Char Kashem during 2017 except in one sample. Enrichment factor for Mn was very high during 2017 in upper layers of Char Motherbunia (172.2) and Char Kashem (126.4), and in lower layer of Char Kashem (998.3); for Pb the value in Char Motherbunia was 251.7, for Zn the values were also very high in upper layers of Char Motherbunia (238.8) and Char Kashem (182.7 ), and in lower layer of Char Kashem (1658.5) indicating extremely severe enrichment of Zn. Potential contamination index (Cp)of the studied metals namely Mn, Fe, Pb and Zn indicated that the metals are in low contamination level. The geo-accumulation index (Igeo ) indicated uncontaminated state of all the three chars. The study also revealed that the three chars are at low ecological risk in terms of potential ecological risk factors and hence ecological risk index. The foliar mineral nutrient of S. apetala were also more or less similar and showed lesser variation in the sampling occasions in the three chars. Mean nitrogen content (% ) of the leaves increased gradually since 2009 to 2017 whereas P content (% ) showed fluctuation. It seems that the study area showed a change from N limited to P limited status over a period of 8 years time. The average height of plants growing in Char Taposhi in 2003 (5 years old saplings ) was 2.2 ± 0.23 m and the diameter in breast height (dbh) was 3.18 ± 0.71 cm. These parameters were increased to 16.27 ± 0.77 m and 33.29 ± 6.14 cm respectively in 2017. The relative growth rate (RGR ) in terms of height in 2008, 2010 and 2017 were 0.24 ± 0.02, 0.23 ± 0.04 and 0.07 ± 0.01 respectively in comparisons to previous sampling year. The plant showed some adaptation in terms of anatomical and biochemical properties. The amount of crude protein content gradually increased in the leaves of S. apetala in Char Motherbunia and Char Taposhi. Highest values were found in Char Motherbunia indicated that stress condition due to flooding caused higher crude protein content. S. apetala was found to produce proline in the leaves to withstand salinity stresses. Proline content of the leaves of S. apetala was highest in the plants growing in Char Kashem where salinity was also the highest. Higher accumulations of Mn during 2009 and 2017 and of Fe during 2010 were recorded which is clear reflections of the bioavailability of these metals are. The present study revealed that sea water intrusion due to sea level changes is not noticed in this coastal area of Bangladesh. The chars are still at low ecological risk. These chars should be protected as these will also act as barriers to safeguard from the sea water intrusion and provide the habitats for different mangrove species. The data provided here will be helpful for the management of the coastal areas and fisheries sectors also as these areas are considered as breeding ground of Hilsa fish.
HRM with Optimized Functional Implementation of National Data Center Reducing Time and Spelling Error Complexity
(HAJEE MOHAMMOD DANESH SCIENCE AND TECHNOLOGY UNIVERSITY, DINAJPUR, 2013-01) Uddin, Md. Palash; Ahmed, Ashfaque; Md. Delowar Hossain
Data Management in a fast and efficient way is one of the demanding technologies of today’s aspect. The “HRM with optimized functional implementation of National Database reducing time and spelling error complexity” is a system which makes the working procedures of present manual system of storing and retrieving citizen’s information easier and increases its efficiency to a high degree. The implemented search methodology is efficient enough for high speed data retrieval. Though there may be spelling error in the input keywords used for searching a citizen, it is able to find out the required data about the citizen. The search methodology accomplishes its goal due to its special design in the data structure. The main concern in this project is minimizing the total searching time for a given keyword. This can be done if we can pre-establish the idea of getting the data belonging to the keyword. The primary and secondary key-code generated by Double Metaphone Algorithm for each word is used to establish that idea about the word. This algorithm is used for creating the map of the original database, through which the keyword is matched against the data. The whole web-based National Data Center (NDC) is accessed from different terminals of a network. This system can be used to keep records, modification of record, search for citizens, admins and find out a particular record etc. In this report we describe the implementation procedure of NDC. We used the EntityRelationship model to design database that will store and organize the national data. We have stored the data in MySQL Database Server and populated it with some sample data. The system can keep track of admin info, admin accounts, records of citizen etc. Using HTML PHP, JavaScript, CSS we have created an Internet-based graphical user interface that allows users to access the system from any location.
HRM with Optimized Functional Implementation of National Data Center Reducing Time and Spelling Error Complexity
(HAJEE MOHAMMAD DANESH SCIENCE AND TECHNOLOGY UNIVERSITY, DINAJPUR., 2013-01) Uddin, Md. Palash; Ahmed, Ashfaque; Md. Delowar Hossain
Data Management in a fast and efficient way is one of the demanding technologies of today’s aspect. The “HRM with optimized functional implementation of National Database reducing time and spelling error complexity” is a system which makes the working procedures of present manual system of storing and retrieving citizen’s information easier and increases its efficiency to a high degree. The implemented search methodology is efficient enough for high speed data retrieval. Though there may be spelling error in the input keywords used for searching a citizen, it is able to find out the required data about the citizen.